Network Management

SolarWinds: Issues due to revoked code-signing certificates

We have made the decision to digitally re-sign select SolarWinds products; the existing certificate is currently scheduled to be revoked on March 8, 2021. Installation of affected versions of the SolarWinds products may be forbidden by system policy. This article links to steps to address the possible issues in certain products.

First published date

1/25/2021 6:06 AM

Last published date

2/16/2022 8:32 PM

Overview

As a best practice and to further enhance the security of our products, we have retained third-party cybersecurity experts to assist us in these matters. These experts are guiding us in improving our processes and controls.

To that end and to provide additional assurance to all our customers, we have made the decision to digitally re-sign our products and have requested (and received) a new digital certificate. This reflects a recertification of the authenticity of SolarWinds products, both current and future.

What to expect next:

  • We will be issuing new product releases for select SolarWinds products containing the updated certificate.
  • The existing certificate is currently scheduled to be revoked on March 8, 2021.
Affected products*
ACMNPM
ARMNTA  
DPA Orion Platform
DPAIMOrion SDK  
EOC Patch Manager
ETS  Pingdom
IPAMSAM
ipMonitorSCM
KCTSEM
KSSSERVU
LA SRM
Mobile Admin  UDT
NAM VMAN
NCMVNQM
NOM  WPM
Free ToolsDameware

* Links will be active after the product is released.

Product section

Network Performance Monitor

Cause

Revoked code-signing certificates.

Resolution

If SolarWinds users are experiencing any of these issues, SolarWinds strongly recommends upgrading to the latest available version. If these issues persist, contact Support.