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Serv-U File Transfer Protocol Server

Let’s get your product installed and configured!

We offer quick access to technical documentation for the installation and configuration of your products. We also offer a comprehensive documentation library should you need more information related to your product.
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Troubleshooting Articles. We’ve got you covered.

Troubleshoot Serv-U Port Listeners
Troubleshooting connections issues
Unable to access Serv-U using HTTP and HTTPS
Serv-U Management Console will not open
Serv-U Admins cannot browse to specific folder paths
Cannot edit domain users in Serv-U

SolarWinds Academy Training and eLearning

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THWACK®

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SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 200,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.
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Upgrade Tools and Information

  • Upgrade Details
  • Upgrade Details for Linux
  • Upgrade Guide
Upgrade Details

Upgrade Serv-U to the latest version

This article describes the steps on how to upgrade Serv-U to the latest version.

View Upgrade Article
Upgrade Details for Linux

Upgrade Serv-U to the latest version – installed in a Linux machine

This article shows the instructions on how to upgrade the Serv-U MFT and Gateway applications installed in Linux.

View Upgrade Article for Linux installs
Upgrade Guide

Upgrade Serv-U File Server

Get details on how to upgrade Serv-U File Server.

View Upgrade Guide
  • Upgrade Details

    Upgrade Serv-U to the latest version

    This article describes the steps on how to upgrade Serv-U to the latest version.

    View Upgrade Article
  • Upgrade Details for Linux

    Upgrade Serv-U to the latest version – installed in a Linux machine

    This article shows the instructions on how to upgrade the Serv-U MFT and Gateway applications installed in Linux.

    View Upgrade Article for Linux installs
  • Upgrade Guide

    Upgrade Serv-U File Server

    Get details on how to upgrade Serv-U File Server.

    View Upgrade Guide