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SolarWinds was founded by IT professionals solving complex problems in the simplest way, and we have carried that spirit forward since 1999. We take pride in relentlessly listening to our customers to develop a deeper understanding of the challenges they face. Our digital agility solutions are built to help companies of any size accelerate business transformation today and into the future.

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Monitoring and Observability

Let’s get started with SolarWinds Observability!

Whether you choose self-hosted or SaaS, SolarWinds Observability provides end-to-end, full-stack visibility of your entire hybrid IT estate. Select the option that’s right for you and let us help you get started today.

Steps to Success with your product!

Quick way to get your product installed and configured!

SolarWinds Observability Self-hosted

On-prem and cloud observability for hybrid IT environments, powered by AIOps.

Get Project Plan NowView All Documentation

SolarWinds observability SaaS

SaaS-delivered observability built to extend visibility across cloud-native, on-prem, and hybrid technology stacks.

Get Project Plan NowView All Documentation

Troubleshooting Articles. We’ve got you covered.

Last installation of agent failed HCO to SolarWinds Observability via Platform Connect

Preventing data loss during an upgrade from the Orion Platform to SolarWinds Platform

SolarWinds Observability - Queries Missing Explain Plans

License Manager is blank in SolarWinds Observability

AI Agent in SolarWinds Observability SaaS (Preview)

Running queries are not displayed in SolarWinds Observability SaaS

SolarWinds Academy Training and eLearning

Virtual Classrooms
eLearning Videos
SolarWinds Certified Professional
THWACK®

Discover THWACK®

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 200,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.
Join NowSolarWinds Observability Self-hosted ForumSolarwinds Observability Saas Forum