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Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

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Web Help Desk (WHD)

 

WHD provides you with affordable help desk ticketing and asset management. Simplify service management with unified ticketing, asset, knowledge, and change management. Streamline support from ticket request to resolution. Discover and manage hardware and software assets. Centralize knowledge management with built-in knowledge base. Manage change requests with automated approval workflows. Configure automated feedback surveys for end-users upon completion of service request. And much more! This is not just IT. SolarWinds® Web Help Desk® software has been applied in IT, facilities management, HR, field services and other service domains.

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Web Help Desk Fundamentals: Installation, Configuration and Ticketing - Available On Demand

In this training, Caroline Musindi, Web Help Desk (WHD) Application Engineer, will show you how to install and configure WHD as well as set up ticketing through email and the WHD web application.

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