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Web Help Desk (WHD)

 

WHD provides you with affordable help desk ticketing and asset management. Simplify service management with unified ticketing, asset, knowledge, and change management. Streamline support from ticket request to resolution. Discover and manage hardware and software assets. Centralize knowledge management with built-in knowledge base. Manage change requests with automated approval workflows. Configure automated feedback surveys for end-users upon completion of service request. And much more! This is not just IT. SolarWinds® Web Help Desk® software has been applied in IT, facilities management, HR, field services and other service domains.

Learn more about WHD

Web Help Desk Fundamentals: Installation, Configuration and Ticketing - Available On Demand

In this training, Caroline Musindi, Web Help Desk (WHD) Application Engineer, will show you how to install and configure WHD as well as set up ticketing through email and the WHD web application.

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