"Too many items selected. Please reduce the number of selected items and try again." Error in SolarWinds Platform Web Console

12/3/2025 4:47 PM

12/3/2025 4:47 PM

When creating or editing a map, it shows this error: Too many items selected. Please reduce the number of selected items and try again.

Hybrid Cloud Observability

Resolution:

• Please review the database permissions to ensure the SolarWinds service account has access to all necessary objects. (Coordinate this with your DBA)
• Verify Database Roles and Permissions: Your SA account should be a DB owner account

The service account typically needs the db_owner role on the SolarWinds database to ensure full access.

You can check this in the "User Mapping" section by confirming the db_owner role is checked for the database.

Alternatively, query the database permissions using T-SQL to list the roles and permissions assigned to the user.

Test Access:

Use the service account credentials to directly connect to the database or run test queries to confirm it can access required tables, views, and stored procedures.

https://documentation.solarwinds.com/en/success_center/swsd/content/completeguidetoswsd/roles_permissions.htm

Run the SolarWinds Configuration Wizard to ensure all database schema updates are applied correctly.

Note: Before running the Configuration Wizard, ensure you have a server snapshot and back up your database.

Restart all services using the SolarWinds Platform Service Manager