Applications Systems

Unable to edit recordings with Web Transaction Recorder and cannot connect to WPM recordings

Recordings cannot be edited with Web Transaction Recorder and a connection to WPM recordings cannot be established.

First published date

11/12/2018 1:27 PM

Last published date

11/12/2018 1:27 PM

Overview

Recordings cannot be edited with Web Transaction Recorder and a connection to WPM recordings cannot be established.

Product section

Web Performance Monitor

Cause

This occurs when there are permission issues with the user account.

Resolution

Open the Database Manager. See Use Database Manager to view the SolarWinds database for more information.
Open the seum_webuserpermissions table.
Locate the user account and verify that PermissionValue is set to True.

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