Network Management

The Socket connection was aborted errors when GPO is change remotely in the SolarWinds Platform

The following error message is received when you change a GPO with the SQL Powershell remote execution Policy located at HLM\SOFTWARE\Microsoft\PowerShell\1\ShellIds\Microsoft.SqlServer.Management.PowerShell.sqlps110\ExecutionPolicy from RemoteSigned to Unrestricted value.

First published date

3/18/2019 4:33 PM

Last published date

4/29/2025 10:26 PM

Overview

The Socket connection was aborted. This could be caused by an error processing your message or a receive timeout 
being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was 'XX:XX:XX.XXXXXX'.


Product section

Network Performance Monitor

Cause

  • This could be a problem with .NET. The TCP Port Sharing service is not started before all SolarWinds services. 
  • This could also be a problem where the following Microsoft Updates KB3102429 was installed.

Resolution

Resolution #1:

  1. Restart Net. TCP Port Sharing Service from services.msc. 
  2. Open the command prompt as administrator and run the IISRESET.
  3. Restart the SolarWinds Services using the SolarWinds Platform Service Manager. Reference: How to Start, Stop, or Restart SolarWinds Services with the SolarWinds Service Manager in the SolarWinds Platform.
  4. If the following Microsoft Update KB3102429  is installed, uninstall and restart the SolarWinds server.

    Resolution #2:

    1. Restart SolarWinds Services using SolarWinds Platform Service Manager in the correct order:
    2. Stop Everything > stop bottom 3 dependencies > stop Net. TCP Port Sharing Service
    3. Start Net. TCP Port Sharing Service > start bottom 3 dependencies > Start Everything

    Resolution #3:

    • Reboot the SolarWinds Server