Applications Systems

Adding Azure Government Cloud: failed to connect

Failed to connect message when adding an Azure cloud instance. Specifically: Azure Government Cloud. Failing to connect to Azure instance. GovCloud.

First published date

6/24/2020 5:07 PM

Last published date

4/15/2025 10:05 PM

Overview

Azure Government Cloud is receiving a 'failed to connect' message when adding an instance to SAM cloud monitoring.

In order to enable Azure Government Cloud instance monitoring you must first visit:
Switch from commercial cloud monitoring to government cloud monitoring in the Orion Platform

Product section

Server Application Monitor

Cause

Did not follow the guide for Azure Government Cloud monitoring
Missing a forward slash on the AuthorizationEndpoint URL in advanced configuration

Resolution

Access the advanced configuration page once more (e.g. https://Orionhost/orion/admin/advancedconfiguration/global.aspx)
Find the section: CloudMonitoring.Azure
Add a forward slash ('/') at the end of the AuthorizationEndpoint URL under CloudMonitoring.Azure settings.
Then click SAVE button on Advanced Configuration page and try add the cloud account again.
Test adding your Azure Cloud instance.

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