Switch from commercial cloud monitoring to government cloud monitoring in the SolarWinds Platform

11/13/2018 5:29 PM

9/18/2025 9:31 PM

This article describes how to switch from commercial cloud monitoring to government cloud monitoring of AWS GovCloud and Azure Government cloud regions in the SolarWinds Platform. Those regions are designed to allow US government agencies and customers to move sensitive workloads into the cloud by addressing specific regulatory and compliance requirements. 

This article describes how to use SolarWinds Platform products that support the Cloud Infrastructure Monitoring feature, such as SAM and VMAN, to monitor either public/commercial or government regions. 

Additional links that may be useful for cloud infrastructure monitoring include:

• Monitor Your Hybrid-IT Environment with SolarWinds SAM
• Add Amazon Web Services (AWS) regions in SolarWinds Platform modules that support cloud monitoring
• Federal Webinar: Application Monitoring for On-Premises, Hybrid, and Multi-Cloud Environments
• SolarWinds Lab #60: SolarWinds Cloud, GO! Learn Modern Monitoring for Apps, Cloud & DevOps
• SolarWinds Lab #72: Two Geeks and a Goddess II: Azure the Easy Way

This article describes how to monitor cloud-based instances and VMs. To learn about deploying SolarWinds Platform products to AWS or Azure, see the SolarWinds Platform Products Installation and Upgrade Guide.

Server Application Monitor

Important: SolarWinds recommends backing up the SolarWinds SQL database before making changes. For assistance, check your vendor's site for documentation and instructions. If your database is on a VM, create a snapshot or copy of the VM. You can also try SolarWinds Backup for free.

AWS EC2

Per Regions and Zones, the type of AWS account you have determines the regions that are available to you.

• An AWS account provides multiple Regions so that you can launch Amazon EC2 instances in locations that meet your requirements. For example, you might want to launch instances in Europe to be closer to your European customers or to meet legal requirements.
• An AWS GovCloud (US-West) account provides access to the AWS GovCloud (US-West) Region and the AWS GovCloud (US-East) Region. For more information, see AWS GovCloud (US).
• An Amazon AWS (China) account provides access to the Beijing and Ningxia Regions only. For more information, see AWS in China.

To enable AWS GovCloud region monitoring:

1. Open the Database Manager. See Use Database Manager to view the SolarWinds database for details.

2. Click Add Default Server.

3. For AWS, right-click the SolarWinds Platform database and enter the following query, based on the region to be enabled.

   us-gov-west-1

   UPDATE [dbo].[CLM_AwsRegions]
   SET [Enabled]=1
   WHERE [SystemName]='us-gov-west-1'

   us-gov-east-1

   UPDATE [dbo].[CLM_AwsRegions]
   SET [Enabled]=1
   WHERE [SystemName]='us-gov-east-1'

 

To disable AWS GovCloud region monitoring:

1. Open the Database Manager. 

2. Click Add Default Server.

3. Right-click the SolarWinds Platform database and enter the following query, based on the region to be disabled.

   us-gov-west-1

   UPDATE [dbo].[CLM_AwsRegions]
   SET [Enabled]=0
   WHERE [SystemName]='us-gov-west-1'

   us-gov-east-1

   UPDATE [dbo].[CLM_AwsRegions]
   SET [Enabled]=0
   WHERE [SystemName]='us-gov-east-1'

 

Microsoft Azure

Switching between monitoring of public/commercial and government regions in Microsoft Azure involves using the Advanced Configuration option (see Advanced Configuration access in SolarWinds Platform ). Generally, you should not modify any settings unless instructed to do so in a Success Center article or as directed by SolarWinds Support representatives. To enable Azure Government region monitoring:

1. Log in to SolarWinds Platform Web Console using an account with administrative privileges.

2. In the address field of the web browser, enter one of following

• http: //(your host name)/Orion/Admin/AdvancedConfiguration/Global.aspx : Global tab
• http: //(your host name)/Orion/Admin/AdvancedConfiguration/ServerSpecific.aspx: Server-Specific tab

3. Press Enter.

4. Scroll to the CloudMonitoring.Azure section of the page.

5. Set up the following endpoints, as described in the Azure Government developer guide . 

a. ApiUrl

b. AuthorizationEndpoint

c. ResourceUri

6. Scroll to the NetMan.CloudMonitoring.Azure section of the page

7. Setup the following endpoint: AzureManagementServiceAddress, as described in the Azure Government developer guide . 

8. Click Save.