Network Management
Services configuration failed. Exception while configuring plugin Orion Core Services component Orion Collector Plugin. Value cannot be null.
Configuration wizard fails with error: Services configuration failed. Exception while configuring plugin Orion Core Services component Orion Collector Plugin. Value cannot be null. Parameter name: path
First published date
9/23/2019 12:30 AM
Last published date
9/23/2019 12:30 AM
Overview
This article provides the steps on how to resolve this error from the Configuration Wizard:
Services configuration failed.
Exception while configuring plugin Orion Core Services component Orion Collector Plugin. Value cannot be null.
Parameter name: path
Relevant errors from ConfigurationWizard.log (default location: C:\ProgramData\SolarWinds\Logs\Orion):
2019-09-22 17:33:23,423 [5] INFO OrionMainPlugin - Collector Plugin Directory "" does not exist. Creating.
2019-09-22 17:33:23,439 [1] INFO OipClient - Tracking event: ConfigurationWizard - ConfigurationProgressScene - UpdateComponentText: Configuring Orion Collector Plugin - True - 0
2019-09-22 17:33:23,439 [1] TRACE ConfigurationProgressScene - Updating progress bars (input: 0 100 20 67) (output: 0 100 2000 6700)
2019-09-22 17:33:23,439 [5] INFO ConfigurationProgressScene - "Collector Plugin Directory "" does not exist. Creating."
2019-09-22 17:33:23,439 [1] INFO ConfigurationProgressScene - Installing Orion Collector Plugin
2019-09-22 17:33:23,439 [5] ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Core Services component Orion Collector Plugin. System.ArgumentNullException: Value cannot be null.
Parameter name: path
Services configuration failed.
Exception while configuring plugin Orion Core Services component Orion Collector Plugin. Value cannot be null.
Parameter name: path
Relevant errors from ConfigurationWizard.log (default location: C:\ProgramData\SolarWinds\Logs\Orion):
2019-09-22 17:33:23,423 [5] INFO OrionMainPlugin - Collector Plugin Directory "" does not exist. Creating.
2019-09-22 17:33:23,439 [1] INFO OipClient - Tracking event: ConfigurationWizard - ConfigurationProgressScene - UpdateComponentText: Configuring Orion Collector Plugin - True - 0
2019-09-22 17:33:23,439 [1] TRACE ConfigurationProgressScene - Updating progress bars (input: 0 100 20 67) (output: 0 100 2000 6700)
2019-09-22 17:33:23,439 [5] INFO ConfigurationProgressScene - "Collector Plugin Directory "" does not exist. Creating."
2019-09-22 17:33:23,439 [1] INFO ConfigurationProgressScene - Installing Orion Collector Plugin
2019-09-22 17:33:23,439 [5] ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Core Services component Orion Collector Plugin. System.ArgumentNullException: Value cannot be null.
Parameter name: path
Product section
Network Performance Monitor
Resolution
1. Check if SolarWinds Collector service is installed from the Control Panel. Go to Start > Control Panel > Programs & Features.
2. Install SolarWinds Collector service using the installer from C:\ProgramData\SolarWinds\Installers. For Core 2018.4, the name of the installer is COLLECTOR-2.16.0.2803-CollectorInstaller.
3. Re-run the Configuration Wizard.
2. Install SolarWinds Collector service using the installer from C:\ProgramData\SolarWinds\Installers. For Core 2018.4, the name of the installer is COLLECTOR-2.16.0.2803-CollectorInstaller.
3. Re-run the Configuration Wizard.