Tools

Engineer's Toolset - C:\temp contains a large file that increases in size - Toolset_BusinessLayerPlugin_tracelog.svclog

Toolset_BusinessLayerPlugin_tracelog.svclog is very large and growing

First published date

11/2/2018 8:53 PM

Last published date

7/11/2025 10:34 PM

Overview

By default, ETS stores log files to the C:\Temp directory. This could cause issues with disk space on the drive. This article explains how to turn off Toolset logging.

Product section

Engineers Toolset

Cause

N/A

Resolution

To resolve this issue, please upgrade to SolarWinds Platform 2025.1 and above.  If an upgrade is not possible, please perform the workaround below:

  1. Stop all the SolarWinds services on the server experiencing the issue. If this is on an High Availability server and you do not want to fail over to the standby, Disable HA in the command prompt first.
  2. On the Orion server, open the SolarWinds.Toolset.BusinessLayer.dll.config file in Notepad. By default this is at C:\Program Files (x86)\SolarWinds\Orion\Toolset\SolarWinds.Toolset.BusinessLayer.dll.config.  For HCO environments, the location would be in  C:\Program Files\SolarWinds\Orion\SolarWinds.Toolset.BusinessLayer.dll.config by default.
  3. Find the following section:
    <source name="System.ServiceModel" switchValue="Off,ActivityTracing" propagateActivity="true">
    and change it to:
    <source name="System.ServiceModel" switchValue="Off">
  4. Delete the Toolset_BusinessLayerPlugin_tracelog.svclog logs.
  5. Restart the SolarWinds services and re-enable HA if needed.