Network Management

Bulk change the Status and Response time from ICMP to SNMP/Agent or vice versa in NPM

This article describes how to change the Status and Response time Polling Method from SNMP/Agent to ICMP or vice versa.

First published date

10/24/2018 9:46 PM

Last published date

8/22/2025 3:47 PM

Overview

Discussed here are the steps on how to change the Status and Response time Polling Method from ICMP to SNMP, ICMP to Agent, or vice versa en masse.

ICMP status response (ping) is recommended in nearly all instances. The only time it wouldn't be recommended is when ping is disabled to the target node.

Product section

Orion Platform

Cause

For faster response time, we use ICMP instead of SNMP for status polling.

However,  to monitor Status and Response time of a node when ICMP is blocked on the network environment or ICMP is disabled on the node, you can switch instead to SNMP/Agent if this protocol is enabled or allowed on the environment.

Resolution

  1. Log in to the SolarWinds Platform Web Console using an account with admin rights.
  2. Go to Settings > All Settings > Manage Pollers.
  3. Select SolarWinds Native Poller on the left pane.
  4. Select the check box for Status & Response Time SNMP.
  5. Click Assign.
  6. Perform either of the following:
    • Select the check boxes of the nodes to be changed, and then click Enable Poller. 
    • Toggle the ON/OFF switch under Poller Status, and then click Enable Poller

To bulk change the status and response time from Agent to ICMP:

Please refer: How status and response time agent messaging is different than ICMP in the SolarWinds Platform

1. You can follow the above from step 1 to step 3
2. Select the check box for Status & Response Time Agent
3. Continue with above steps 5 to 6

Alternatively, to bulk change the status and response time from SNMP to ICMP since ICMP is faster:
1. You can follow the above from step 1 to step 3
2. Select the check box for Status & Response Time ICMP
3. Continue with above steps 5 to 6