Network Management

Assign or manually update vendor to an ICMP node in SolarWinds Platform

This article describes how to assign or manually update vendor to an ICMP node added in SolarWinds Platform . Since the nodes are only added with ICMP, therefore no vendor is detected.

First published date

10/12/2018 12:06 PM

Last published date

6/8/2026 3:57 PM

Overview

ICMP nodes added in SolarWinds Platform has unknown Vendor showing up in the webconsole. You can manually modify the vendor assigned to ICMP nodes thru the database.

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Product section

Network Performance Monitor

Cause

The Vendor, MachineType, and other data are typically acquired through SNMP or WMI. The data is not available when polling via ICMP so it must be set manually.

Resolution

Notes:

  1. Go to Start > All Programs > Solarwinds Platform > Database Manager > Add Orion Server.
  2. Right click on the NPM Database (default) SolarWindsOrion 
  3. Click New Query >  Paste the following query:
-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE NodesData set Vendor = 'Your_Vendor_Name_Here' where ip_Address = 'Your_Node_IP_ADDRESS_Here' 

        4. Click Execute Query. 

 

For example:

 

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE NodesData set Vendor = 'MY-ISP-NODE' where ip_Address = '192.168.1.130' 

 

image.png

 


If you wish to update the Machine Type/ICON/GIF, use below SQL query.

Change the Query according to your needs. 
 

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE NodesData set Vendor = 'Cisco' where ip_Address = '8.8.8.8' 
UPDATE NodesData set SysObjectID = '1.3.6.1.4.1.9.1.186' where ip_Address = '8.8.8.8' 
UPDATE NodesData set MachineType = 'Cisco 2611' where ip_Address = '8.8.8.8' 
UPDATE NodesData set Vendoricon = '9.gif' where ip_Address = '8.8.8.8' 

 

image.png

NOTE:
You can find the vendor icon in this location. You may add your own vendor icon here.

C:\Program Files (x86)\SolarWinds\Orion\Graphics\Vendors