Network Management

Create CSR and install an SSL Certificate for the SolarWinds Web Console

This article provides step-by-step instructions on how to create a certificate signing request (CSR), assign or add a website (SSL) certificate for the SolarWinds Platform.

First published date

11/29/2018 10:59 PM

Last published date

6/30/2025 4:20 PM

Overview

SolarWinds Platform utilizes any certificate(s) installed in the Microsoft certificate store.  This articles will help cover the following scenarios below:

  1. SSL certificate is due to expired and needing to create a new certificate signing request (CSR) to obtain a new certificate.
  2. Obtained a new or renewed SSL certificate and needing to install the new certificate.
  3. Obtained a exported (PFX) file and needing to import or install the new certificate to SolarWinds server.
  4. Export SSL certificate from one server and import to SolarWInds server.
  5. Assiging the certificate to SolarWinds Platform that is already installed on Windows server.

Product section

Orion Platform

Resolution

SolarWinds to generate a new certificate signing request (CSR) when installing a new certificate or renewing an expiring certificate.  To generate a new CSR request, refer to the following instructions:

If a CSR was generated on a different machine (other than the SolarWinds Server), perform the following steps to export/import certificate to the SolarWinds server.

  1. After creating a CSR (Certificate Signing Request), upload and extract the file (certificate) to your SolarWinds server.
  2. Click Start > Run > type in MMC > press Enter
  3. Click File > Add/Remove Snap-in....
  4. Highlight Certificates and select Add.
  5. Select Computer Account > Local Computer > Finish > OK.
  6. Expand Certificates > Personal > Certificates folder.
  7. On the right pane, right-click and select All Tasks > Import.
  8. Import certificate using Certificate Import Wizard (© 2003-2022 DigiCert® Inc, available at https://www.digicert.com , obtained on February 24, 2022).
  9. In Internet Information Services (IIS) Manager, go to Connections, and then expand your server’s name, expand Sites, and then, select the site that you want to secure with your SSL Certificate.
  10. In the Actions menu, under Edit Site, click Bindings.
  11. In the Site Binding window, click Add.
  12. In the Add Site Bindings window, enter the following information and then, click OK: 
    Type:  HTTPS
    IP address:  All unassigned (if your server has multiple IP addresses, select the one that applies)
    Port:  443 (unless you are using a non-standard port for SSL traffic)
    SSL certificate: friendly name of the certificate that you have just installed

 

Your SSL certificate is now installed, and your Orion Website is configured to accept secure connections.

Note:
It is important that the certificate is assigned to the same server name as exists in IIS and not the FQDN of the server.
If both solutions have been performed and still does not work, it is suggested to clear their cached browser data and browsing history.

 

Additionally, you can re-run the configuration wizard to assign the installed SSL certificate.

  1. Start the Configuration Wizard. See Run the Orion Configuration Wizard to refresh files for the Orion Platform.
  2. Enable HTTPS.
  3. Choose the Port you are going to use (443 by default).
  4. Select the SSL Certificate you want to use.
  5. Finish the Configuration Wizard.