SolarWinds Deployment Services
Accelerate implementation, reduce risk, and empower your teams to succeed.
Accelerate time-to-value with expert guidance and proven best practices.
Your path to success begins with SolarWinds Deployment Services—structured, remote, and assisted onboarding engagements designed to help you implement, configure, and optimize your platforms with confidence.
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Why choose SolarWinds Deployment Services?
- Faster Time-to-Value - Guided onboarding ensures your platform delivers insights quickly.
- Proven Methodology - A fixed-scope, outcome-based approach aligned with SolarWinds' best practices.
- Confidence in Success - Work directly with SolarWinds deployment services engineers for a smooth & seamless experience.
- Operational Assurance - Reduce configuration risks, improve reliability, and gain visibility across your environment.
Compare Deployment Services Packages
Whether you prefer to learn at your own pace or with guided assistance, we offer onboarding paths designed to fit your schedule, resources, and the complexity of your environment.
Package | Duration | Description | Ideal For |
|---|---|---|---|
DS Lite | Up to 5 Hours | Remote, assisted onboarding for small environments. | Starter, trial or small deployments. |
DS1 | Up to 30 Hours | Structured implementation with guided configuration and validation. | Standard deployments with multiple modules. |
DS2 | Up to 75 Hours | Advanced onboarding with cross-platform setup, alerts, and integrations. | Complex or multi-product deployments. |
DS3 | Up to 125 Hours | Enterprise-scale deployment and training across large or secure environments. | Large enterprises or global product deployments. |
Deployment Phases
A structured approach to planning, implementing, and validating your SolarWinds deployment
Introduction
Welcome call and environment assessment.
Platform Planning
Define scope, goals, use cases and success criteria.
Platform Setup
Guided installation and initial configuration.
Platform Configuration
Fine-tuning, alerts, reports, and observability setup.
Platform Training
Enable your team through knowledge transfer.
Journey Success
Validate outcomes and transition to ongoing customer success programs.
Introduction
Welcome call and environment assessment.
Platform Planning
Define scope, goals, use cases and success criteria.
Platform Setup
Guided installation and initial configuration.
Platform Configuration
Fine-tuning, alerts, reports, and observability setup.
Platform Training
Enable your team through knowledge transfer.
Journey Success
Validate outcomes and transition to ongoing customer success programs.
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Additional Benefits of our Deployment Services
- Hands-on sessions with SolarWinds deployment services engineers
- Access to SolarWinds Academy and Customer Success Center
- Training and enablement resources post-deployment for implementation and operational teams
- Combine SolarWinds Deployment Services with your SolarWinds Certified Services Partner’s Professional Services to achieve the best of both worlds—structured implementation from SolarWinds experts, plus customized, on-site solutions from certified partners.
Federal and Partner Programs
Strategic enablement for government agencies and trusted partners to maximize SolarWinds value
Federal Deployment Services
Delivered by U.S.-citizen engineers with appropriate security clearances, compliant with federal and defense regulations.
SolarWinds Certified Services Partners (SCSP)
Access regional SolarWinds Certified Service Providers (SCSP) to deliver partner-led professional services and partner-delivered premium support add-ons in EMEA, APJ, LATAM, and North America.
Federal Deployment Services
Strategic enablement for government agencies and trusted partners to maximize SolarWinds value
SolarWinds Certified Services Partners (SCSP)
Access regional SolarWinds Certified Service Providers (SCSP) to deliver partner-led professional services and partner-delivered premium support add-ons in EMEA, APJ, LATAM, and North America.
Deployment Services FAQs
How long is the program valid?
The SolarWinds Deployment Service program is valid for 60 days from purchase, with the option to extend.
What does the deployment services program cost?
What does the deployment services program cost?
Depending on the program, costs vary by region. Please fill out our contact form, call, or email for availability and pricing.
- Contact Form
- Email North America Sales Team or call 866-530-8100
- Email EMEA Sales Team or call +353 21 5002900
- Email APAC Sales Team or call +65 6422 4123 (Asia) or +61 8412 4910
What are the deployment services program's limitations?
What are the deployment services program's limitations?
- We don’t provide on-site support
- We can't assist with developing custom scripts, templates, or queries
- We don't take control of your environment to perform installations, configurations, migrations, or upgrades
- We don't provide troubleshooting for issues with third-party products
Do you offer self-guided onboarding?
Do you offer self-guided onboarding?
Yes, for selected products. Our Self-Led program provides free and instant access to our self-guided onboarding program.
We also provide complimentary onboarding assistance with limited coverage for new license purchases.
Do you offer an ongoing support plan after I onboard?
Do you offer an ongoing support plan after I onboard?
Yes. We designed customer support plans to give you the power and flexibility to focus on what you need for success. As your partner, our Customer Success team is here to be your advocate, product expert, and strategic advisor on our journey together towards success.
What products have Deployment Services available?
What products have Deployment Services available?
The SolarWinds Deployment Service (DS) program consists of four fixed-scope deployment package options for lite (up to 5 hours), small (DS Level 1, up to 30 hours), medium (DS Level 2, up to 75 hours), and large deployments (DS Level 3, up to 125 hours) is available for the following SolarWinds solutions.
- SolarWinds Observability: Observability Self-Hosted, Observability SaaS
- Network and Infrastructure Management: Network Performance Monitor (NPM), NetFlow Traffic Analyzer (NTA), IP Address Manager (IPAM), Network Configuration Manager (NCM), Log Analyzer (LA), Virtualization Manager (VMAN), Storage Resource Monitor (SRM)
- Application and Security Management: Server & Application Monitor (SAM), Web Performance Monitor (WPM), Security Event Manager (SEM), Patch Manager, Access Rights Manager (ARM)
- Database Management: Database Performance Analyzer (DPA), SQL Sentry
- Incident Response: Incident Response by Squadcast
- IT Service Management: SolarWinds Service Desk, Web Help Desk
How do you accelerate your success with partners’ professional services and SolarWinds deployment services?
How do you accelerate your success with partners’ professional services and SolarWinds deployment services?
SolarWinds has a network of partners that offers a comprehensive suite of professional services which includes but not limited to having expertise in proof of concepts (POC), customization, providing on-site support and implementation, upgrades, optimization, and migration. The combination of SolarWinds' fixed-scope deployment services (purchased separately) together with partner services will ensure smooth onboarding, faster adoption, and optimized deployment of observability technologies.
This approach is particularly beneficial for customers with complex IT environments needing customization, those onboarding their observability operations teams after implementation, or organizations undergoing digital and observability transformation initiatives.
For more details on how SolarWinds Deployment Services can help you succeed in your hybrid IT environment, reach out to your SolarWinds account manager today.
What are the Terms and Conditions for the Deployment Services Program?
What are the Terms and Conditions for the Deployment Services Program?
Ready to Begin Your Deployment?
Contact us to schedule a Services Engagement Call to accelerate your implementation and ensure long-term success.