Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Customer Service > Currently supported software versions

Currently supported software versions

Created by Jennifer Kuvlesky, last modified by Su-Lyn Rosenberry on Sep 22, 2017

Views: 12,544 Votes: 9 Revisions: 113

Updated March 3rd, 2017 

Overview

This page provides currently supported software versions as well as end of life (EOL) and end of engineering (EOE) effective dates. Please view this article for SolarWinds' End of Life Policy

DameWare

  • Latest Version: 12.0.3
  • Oldest Supported Version: 7.4

 

Version EOL Announcements EOL Effective Dates
6.9 September 13, 2012: End-of-Life Announcement (EoL) – Customers on DameWare v6.9 or older should begin transitioning to DameWare 9.0. December 12, 2012: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds DameWare v6.9 or older.

Database Performance Analyzer (DPA - formerly Confio Ignite)

  • Latest Version: 11.0
  • Oldest Supported Version: 10.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
10.1 March 15, 2017 End-of-Life (EoL) announcement - Customers on DPA version 10.1 or earlier should begin transitioning to the latest version of DPA. June 15, 2017 End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for DPA version 10.1 or earlier will no longer actively be supported by SolarWinds. June 15, 2018 End-of-Life (EoL) - SolarWinds will no longer provide technical support for DPA version 10.1 or earlier.
10.0 March 15, 2017 End-of-Life (EoL) announcement - Customers on DPA version 10.0 or earlier should begin transitioning to the latest version of DPA. June 15, 2017 End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for DPA version 10.0 or earlier will no longer actively be supported by SolarWinds. June 15, 2018 End-of-Life (EoL) - SolarWinds will no longer provide technical support for DPA version 10.0 or earlier.
9.2 August 2, 2016: End-of-Life(EoL) announcement - Customers on DPA version 9.2 or earlier should begin transitioning to the latest version of DPA. For DPA 10.2, users can upgrade directly from 9.1.  November 2, 2016: End-of-Engineering (EoE) - Service releases, bug fixes, workaround, and service packs for DPA version 9.2 or earlier will no longer actively be supported by SolarWinds. August 2, 2017: End-of-Life (EOL) - SolarWinds will no longer provide technical support for DPA version 9.2 or earlier.
9.0 February 2, 2016: End-of-Life(EoL) announcement - Customers on DPA version 9.0 or earlier should begin transitioning to the latest version of DPA. For DPA 10.1, users can upgrade directly from 9.0. May 2, 2016: End-of-Engineering (EoE) - Service releases, bug fixes, workaround, and service packs for DPA version 9.0 or earlier will no longer actively be supported by SolarWinds. May 2, 2017: End-of-Life (EOL) - SolarWinds will no longer provide technical support for DPA version 9.0 or earlier.
8.3 September 8, 2015: End-of-Life (EoL) announcement – Customers on DPA version 8.3 or earlier should begin transitioning to the latest version of DPA. For DPA 10.0, users can upgrade directly from 8.3. December 8, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for DPA version 8.2 or earlier will no longer actively be supported by SolarWinds. December 8, 2016: End-of-Life– SolarWinds will no longer provide technical support for DPA version 8.3 or earlier.

Engineer's Toolset (ETS)

  • Latest Version: 11.0.6
  • Oldest Supported Version: 10.9
Version EOL Announcements EOE Effective Dates EOL Effective Dates
10.8 June 12, 2014: End-of-Life announcement (EOL) - Customers on SolarWinds ETS v10.8 or older should begin transitioning to SolarWinds ETS v11 September 10, 2014: End-of-Engineering (EoE) - Service releases, bug fixes, workaround, and service packs for SolarWinds ETS v10.8 or older will no longer actively be supported by SolarWinds September 10, 2015: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SolarWinds ETS v10.8 or older
10.7 September 13, 2012: End-of-Life announcement (EoL) – Customers on SolarWinds Engineer’s Toolset v10.7 or older should begin transitioning to SolarWinds Engineer’s Toolset v10.9. December 12, 2012: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Engineer Toolset v10.7 or older will no longer actively be supported by SolarWinds. December 12, 2013: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds Engineer Toolset v10.7 or older

 

Orion Enterprise Operations Console (EOC)

  • Latest Version: 2.0
  • Oldest Supported Version: 1.4
Version EOL Announcements EOE Effective Dates EOL Effective Dates
1.4 September 7, 2017: End-of-Life announcement (EoL) – Customers on SolarWinds EOC v1.4 (or older) should begin transitioning to SolarWinds EOC v 2.0 December 7, 2017: End-of-Engineering (EoE) – Service release, bug fixes, workarounds, and service packs for SolarWinds EOC v1.4 (or older) will no longer actively be supported by SolarWinds. December 7, 2018: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds EOC v1.4 (or older).
1.3 July 15, 2014: End-of-Life announcement (EoL) – Customers on SolarWinds EOC v1.3 (or older) should begin transitioning to SolarWinds EOC v1.6 October 31, 2014: End-of-Engineering (EoE) – Service release, bug fixes, workarounds, and service packs for SolarWinds EOC v1.3 (or older) will no longer actively be supported by SolarWinds. October 31, 2015: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds EOC v1.3 (or older).
1.2 November 26, 2013: End-of-Life (EoL) – Customers on SolarWinds Enterprise Operations Console 1.2 or older should begin transitioning to Enterprise Operations Console 1.5. February 24, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Enterprise Operations Console 1.2 or older will no longer be actively supported by SolarWinds. February 24, 2015: End-of-Life– SolarWinds will no longer provide technical support for SolarWinds Enterprise Operations Console 1.2 or older.
1.2 October 16, 2012: End-of-Life announcement (EOL) – version 1.2 and older January 16, 2013: End-of-Engineering (EOE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Enterprise Operations Console version 1.2 or older will no longer actively be supported by SolarWinds. January 16, 2014: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds Enterprise Operations Console version 1.2 and older.

 

Failover Engine (FoE)

Version EOL Announcements EOE Effective Date EOL Effective Date
All September 13, 2017: End-of-Life Announcement (EoL) – Customers using FoE should begin transitioning to SolarWinds Orion High Availability. September 13, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Failover Engine will no longer actively be supported by SolarWinds. March 31, 2018: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds Failover Engine.

Firewall Security Manager (FSM)

  • Latest Version: 6.6.8
  • Oldest Supported Version: 6.4
Version EOL Announcements EOE Effective Dates EOL Effective Dates
6.0 November 12, 2013: End-of-Life (EoL) announcement– Customers on SolarWinds Firewall Security Manager v6.0 or older should begin transitioning to Firewall Security Manager v6.6. February 12, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Firewall Security Manager v6.0 or older will no longer actively be supported by SolarWinds. February 12, 2015: End-of-Life– SolarWinds will no longer provide technical support for SolarWinds Firewall Security Manager v6.0 or older.
5.4 April 30, 2013: End-of-Life announcement (EOL) – Customers on SolarWinds Firewall Security Manager v5.4.x or older should begin transitioning to SolarWinds Firewall Security Manager v6.5. July 31, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Firewall Security Manager v5.4.x or older will no longer actively be supported by SolarWinds. July 31, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Firewall Security Manager v5.4.x or older.
5.0 December 04, 2012: End-of-Life announcement – version 5.0 and older March 04, 2013: End-of-Engineering (EOE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Firewall Security Manager version 5.0 or older will no longer actively be supported by SolarWinds March 04, 2014: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds Firewall Security Manager version 5.0 and older

 

IP Address Manager (IPAM)

  • Latest Version: 4.5.2
  • Oldest Supported Version: 4.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
4.0 June 2, 2017 End-of-Life (EoL) announcement – Customers on IP Address Manager version 4.0 or older should begin transitioning to IP Address Manager version 4.5. September 2, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for IP Address Manager version 4.0 or older will no longer actively be supported by SolarWinds. March 2, 2018: End-of-Life– SolarWinds will no longer provide technical support for IP Address Manager version 4.0 or older.
3.1 August 28, 2014: End-of-Life (EoL) announcement – Customers on IP Address Manager version 3.1 or older should begin transitioning to IP Address Manager version 4.3. November 28, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for IP Address Manager version 3.1 or older will no longer actively be supported by SolarWinds. November 28, 2015: End-of-Life– SolarWinds will no longer provide technical support for IP Address Manager version 3.1 or older.

IpMonitor

  • Latest Version: 10.8.2
  • Oldest Supported Version: 10.6
Version EOL Announcements EOE Effective Dates EOL Effective Dates
10.0 10/30/2012: End-of-Life announcement (EOL) – Customers on SolarWinds ipMonitor v10.0 or older should begin transitioning to ipMonitor v10.7. 1/30/2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds ipMonitor v10.0 or older will no longer actively be supported by SolarWinds. 1/30/2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds ipMonitor v10.0 or older.

Kiwi CatTools

  • Latest Version: 3.11
  • Oldest Supported Version: 3.9
Version EOL Announcements EOE Effective Dates EOL Effective Dates
3.9 September 19, 2016: End-of-Life (EoL) announcement - Customers on Kiwi CatTools version 3.9 or older should begin transitioning to Kiwi CatTools version 3.11. December 19, 2016: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Kiwi CatTools version 3.9 or older will no longer actively be supported by SolarWinds. December 19, 2017: End-of-Life - SolarWinds will no longer provide technical support for Kiwi CatTools version 3.9 or older.

Kiwi Syslog Server

  • Latest Version: 9.6.1
  • Oldest Supported Version: 9.4
Version EOL Announcements EOE Effective Dates EOL Effective Dates
9.4 February 28, 2017: End-of-Life (EoL) announcement – Customers on Kiwi Syslog Server version 9.4 or older should begin transitioning to Kiwi Syslog Server version 9.6.1. May 28, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Kiwi Syslog Server version 9.4 or older will no longer actively be supported by SolarWinds. May 28, 2018: End-of-Life – SolarWinds will no longer provide technical support for Kiwi Syslog Server version 9.4 or older.

Log & Event Manager (LEM)

  • Latest Version: 6.3.1
  • Oldest Supported Version: 6.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
6.0 August 16, 2016: End-of-Life (EoL) announcement – Customers on Log & Event Manager version 6.0 or older should begin transitioning to Log & Event Manager version 6.3 or above. November 16, 2016: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Log & Event Manager version 6.0 or older will no longer actively be supported by SolarWinds. November 16, 2017: End-of-Life– SolarWinds will no longer provide technical support for Log & Event Manager version 6.0 or older.
5.7 February 03, 2015: End-of-Life (EoL) announcement – Customers on Log & Event Manager version 5.7 or older should begin transitioning to Log & Event Manager version 6.1. May 03, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Log & Event Manager version 5.7 or older will no longer actively be supported by SolarWinds. May 03, 2016: End-of-Life– SolarWinds will no longer provide technical support for Log & Event Manager version 5.7 or older.
5.6 June 10, 2014: End-of-Life announcement (EoL) – Customers on SolarWinds LEM v5.6 or older should begin transitioning to SolarWinds LEM v6.0. September 10, 2014: End-of-Engineering (EoE) – Service release, bug fixes, workarounds, and service packs for SolarWinds LEM v5.6 or older will no longer actively be supported by SolarWinds. September 10, 2015: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds LEM v5.6 or older.
5.5 December 10, 2013: End-of-Life (EoL) announcement– Customers on SolarWinds Log & Event Manager v5.5 or older should begin transitioning to Log & Event Manager v5.7. December 10, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Log & Event Manager v5.5 or older will no longer actively be supported by SolarWinds. December 10, 2014: End-of-Life– SolarWinds will no longer provide technical support for SolarWinds Log & Event Manager v5.5 (appliance) or v5.3 (agent) or older.
5.4 June 11, 2013: End-of-Life announcement (EOL) – Customers on SolarWinds Log & Event Manager v5.4 or older should begin transitioning to SolarWinds Log & Event Manager 5.6. June 11, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Log & Event Manager 5.4 or older will no longer actively be supported by SolarWinds. June 11, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Log & Event Manager 5.4 (appliance) or 5.3 (agent) or older.

Mobile Admin

  • Latest Version: 8.2.1
  • Oldest Supported Version: 8.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
7.1 August 26, 2014: End-of-Life (EoL) announcement– Customers on SolarWinds Mobile Admin 7.1 or older should begin transitioning to SolarWinds Mobile Admin 8.2. November 26, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Mobile Admin 7.1 or older will no longer actively be supported by SolarWinds. November 26, 2015: End-of-Life – SolarWinds will no longer provide technical support for SolarWinds Mobile Admin 7.1 or older.
7.0 November 7, 2013: End-of-Life (EoL) announcement – Customers on SolarWinds Mobile Admin 7.0 or older should begin transitioning to Mobile Admin 8.1. February 7, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Mobile Admin 7.0 or older will no longer actively be supported by SolarWinds. February 7, 2015: End-of-Life – SolarWinds will no longer provide technical support for SolarWinds Mobile Admin 7.0 or older

 

NetFlow Traffic Analyzer (NTA)

  • Latest Version: 4.2.3
  • Oldest Supported Version: 3.11
Version EOL Announcements EOE Effective Dates EOL Effective Dates
3.11

April 24, 2017: End-of-Life (EoL) announcement – Customers on NTA version 3.11 or older should begin transitioning to the latest version of NTA

July 24, 2017: End-of-Engineering (EoE) – Service releases, bug fixes workarounds, and service packs for NTA version 3.11 or older will no longer be actively supported by SolarWinds April 24, 2018: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NTA version 3.11 or older
3.10 November 20, 2014: End-of-Life (EoL) announcement – Customers on NetFlow Traffic Analyzer version 3.10 or older should begin transitioning to NetFlow Traffic Analyzer version 4.1. February 20, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for NetFlow Traffic Analyzer version 3.10 or older will no longer actively be supported by SolarWinds. November 20, 2015: End-of-Life – SolarWinds will no longer provide technical support for NetFlow Traffic Analyzer version 3.10 or older.
3.9 December 10, 2013: End-of-Life (EoL) announcement – Customers on SolarWinds NetFlow Traffic Analyzer version 3.9 or older should begin transitioning to SolarWinds NetFlow Traffic Analyzer version 4.0. March 10, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds NetFlow Traffic Analyzer version 3.9 or older will no longer actively be supported by SolarWinds. March 10, 2015: End-of-Life – SolarWinds will no longer provide technical support for SolarWinds NetFlow Traffic Analyzer version 3.9 or older.
3.8 May 3, 2013: End-of-Life announcement (EOL) – Customers on SolarWinds NetFlow Traffic Analyzer version 3.8 or older should begin transitioning to NetFlow Traffic Analyzer version 3.11. August 3, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds NetFlow Traffic Analyzer version 3.8 or older will no longer actively be supported by SolarWinds. August 3, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds NetFlow Traffic Analyzer version 3.8 or older.

Network Configuration Manager (NCM)

  • Latest Version: 7.7
  • Oldest Supported Version: 7.2
Version EOL Announcements EOE Effective Dates EOL Effective Dates
7.5 September 14, 2017 End-of-Life (EoL) announcement - Customers on Network Configuration Manager version 7.5 should begin transitioning to the latest version of Network Configuration Manager. December 14, 2017 End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Network Configuration Manager version 7.5 will no longer be actively supported by SolarWinds. December 14, 2018 End-of-Life - SolarWinds will not longer provide technical support for Network Configuration Manager version 7.5.
7.4 March 15, 2017 End-of-Life (EoL) announcement - Customers on Network Configuration Manager version 7.4 should begin transitioning to the latest version of Network Configuration Manager. June 15, 2017 End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Network Configuration Manager version 7.4 will no longer be actively supported by SolarWinds. June 15, 2018 End-of-Life - SolarWinds will not longer provide technical support for Network Configuration Manager version 7.4.
7.3.x March 15, 2017 End-of-Life (EoL) announcement - Customers on Network Configuration Manager version 7.3.x should begin transitioning to the latest version of Network Configuration Manager. June 15, 2017 End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Network Configuration Manager version 7.3.x will no longer be actively supported by SolarWinds. June 15, 2018 End-of-Life - SolarWinds will not longer provide technical support for Network Configuration Manager version 7.3.x.
7.2.x March 15, 2017 End-of-Life (EoL) announcement - Customers on Network Configuration Manager version 7.2.x should begin transitioning to the latest version of Network Configuration Manager. June 15, 2017 End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Network Configuration Manager version 7.2.x will no longer be actively supported by SolarWinds. June 15, 2018 End-of-Life - SolarWinds will not longer provide technical support for Network Configuration Manager version 7.2.x.
7.1.1 June 9, 2015 End-of-Life (EoL) announcement – Customers on Network Configuration Manager version 7.1.1 or older should begin transitioning to Network Configuration Manager version 7.3. September 2, 2015 End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Network Configuration Manager version 7.1.1 or older will no longer actively be supported by SolarWinds. September 2, 2016 End-of-Life– SolarWinds will no longer provide technical support for Network Configuration Manager version 7.1.1 or older.
7.0.2 May 27, 2014 End-of-Life announcement (EoL) - Customers on SolarWinds NCM v7.0.2 or older should begin transitioning to SolarWinds NCM 7.3. August 31, 2014 End-of-Engineering (EoE) - Service release, bug fixes, workarounds, and service packs for SolarWinds NCM v7.0.2 or older will no longer actively be supported by SolarWinds. August 31, 2015: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SolarWinds NCM v7.0.2 or older.
6.0 August 13, 2013: End-of-Life (EoL) announcement– Customers on SolarWinds NCM v6.0 or older should begin transitioning to SolarWinds NCM v7.2. November 13, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds NCM v6.0 or older will no longer actively be supported by SolarWinds. November 13, 2014: End-of-Life– SolarWinds will no longer provide technical support for SolarWinds NCM v6.0 or older.
5.5 September 30, 2012: End-of-Life announcement (EOL) – Customers on SolarWinds NCM v5.5 or older should begin transitioning to SolarWinds NCM v7.1. January 1, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds NCM v5.5 or older will no longer actively be supported by SolarWinds. January 1, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds NCM v5.5 or older.

 

Network Performance Monitor (NPM)

  • Latest Version: 12.2
  • Oldest Supported Version: 11.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
11.5 September 13, 2017:
End-of-Life (EoL) announcement – Customers on NPM version 11.5 should begin transitioning to the latest version of NPM.
December 17, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 11.5 will no longer be actively supported by SolarWinds. December 17, 2018: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 11.5.
11.0.x March 15, 2017:
End-of-Life (EoL) announcement – Customers on NPM version 11.0.x should begin transitioning to the latest version of NPM.
June 15, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NPM version 11.0.x will no longer be actively supported by SolarWinds. June 15, 2018: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 11.0.x.
10.7.x & 10.6.x October 26, 2016: End-of-Life (EoL) announcement – Customers on NPM version 10.7.x or older should begin transitioning to the latest version of NPM. January 26, 2017: End-of-Engineering (EoE) – Service releases, bug fixes workarounds, and service packs for NPM version 10.7.x or older will no longer be actively supported by SolarWinds. March 31, 2017: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 10.7.x or older.
10.5.x  June 7, 2016: End-of-Life (EoL) announcement – Customers on NPM version 10.5.x or older should begin transitioning to the latest version of NPM. September 7, 2016: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for NPM version 10.5.x or older will no longer actively be supported by SolarWinds. December 31,  2016: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NPM version 10.5.x or older.
10.3.x February 24, 2015: End-of-Life (EoL) announcement – Customers on SolarWinds Network Performance Monitor version 10.3.x or older should begin transitioning to SolarWinds Network Performance Monitor version 11.5. May 24, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Network Performance Monitor version 10.3.x or older will no longer actively be supported by SolarWinds. May 24, 2016: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Network Performance Monitor version 10.3.x or older.
10.2 March 12, 2014: End-of-Life (EoL) announcement – Customers on SolarWinds Network Performance Monitor version 10.2 or older should begin transitioning to SolarWinds Network Performance Monitor version 10.7. June 12, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Network Performance Monitor version 10.2 or older will no longer actively be supported by SolarWinds. June 12, 2015: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Network Performance Monitor version 10.2 or older.
10.0 November 16, 2012: End-of-Life announcement (EOL) – Customers on SolarWinds Network Performance Monitor v10.0 or older should begin transitioning to SolarWinds Network Performance Monitor v10.4. February 16, 2013: End-of-Engineering (EOE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Network Performance Monitor v10.0 or older will no longer actively be supported by SolarWinds. February 16, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Network Performance Monitor v10.0 or older.

 

Network Topology Mapper (NTM)

  • Latest Version: 2.2.2
  • Oldest Supported Version: 2.1
Version EOL Announcements EOE Effective Dates EOL Effective Dates
2.0 January 20, 2015: End-of-Life (EoL) announcement – Customers on Network Topology Mapper version 2.0 or older should begin transitioning to Network Topology Mapper version 2.2. April 20, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Network Topology Mapper version 2.0 or older will no longer actively be supported by SolarWinds. January 20, 2016: End-of-Life– SolarWinds will no longer provide technical support for Network Topology Mapper version 2.0 or older.
1.0 June 10, 2014: End-of-Life (EoL) announcement - Customers on SolarWinds Network Topology Mapper v1.0 or older should begin transitioning to Network Topology Mapper v2.1. September 10, 2014: End-of-Engineering (EoE) - Service releases, bug fixes, workaround, and service packs for SolarWinds Network Topology Mapper v1.0 or older will no longer actively be supported by SolarWinds. September 10, 2015: End-of-Life - SolarWinds will no longer provide technical support for SolarWinds Network Topology Mapper v1.0 or older.

 

Patch Manager

  • Latest Version: 2.1.5
  • Oldest Supported Version: 1.85
Version EOL Announcements EOE Effective Dates EOL Effective Dates
2.0 March 14, 2017: End-of-Life (EOL) announcement - Customers on Patch Manager 1.85, and 2.0 should begin transitioning to the latest version of Patch Manager. September 14, 2017: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Patch Manager version 1.85, and 2.0 will no longer actively be supported by SolarWinds.  March 14, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Patch Manager 1.85, and 2.0.
1.85 March 14, 2017: End-of-Life (EOL) announcement - Customers on Patch Manager 1.85, and 2.0 should begin transitioning to the latest version of Patch Manager. September 14, 2017: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Patch Manager version 1.85, and 2.0 will no longer actively be supported by SolarWinds.  March 14, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Patch Manager 1.85, and 2.0.
1.8 April 7, 2015: End-of-Life (EoL) announcement – Customers on Patch Manager version 1.8 or older should begin transitioning to Patch Manager version 2.1. July 7, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Patch Manager version 1.8 or older will no longer actively be supported by SolarWinds. July 7, 2016: End-of-Life– SolarWinds will no longer provide technical support for Patch Manager version 1.8 or older.
1.73 December 2, 2013: End-of-Life (EoL) announcement – Customers on SolarWinds Patch Manager v1.73 or older should begin transitioning to Patch Manager v1.80 or newer. March 2, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Patch Manager v1.73 or older will no longer actively be supported by SolarWinds. March 2, 2015: End-of-Life – SolarWinds will no longer provide technical support for SolarWinds Patch Manager v1.73 or older.
1.71.210.1 September 12, 2012: End-of-Life Announcement (EoL) – Customers on Patch Manager v1.71.210.1 or older should begin transitioning to Patch Manager v1.8. December 12, 2012: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Patch Manager v1.71.210.1 or older will no longer be actively supported by SolarWinds. December 12, 2013: End-of-Life (EOL) – SolarWinds will no longer provide technical support for Patch Manager v1.71.210.1 or older.

Orion Scalability Engines

  • Orion Additional Web Server - Tied to Orion NPM Versions
  • Orion NPM SLX Polling Engine - Tied to Orion NPM Versions
  • Orion Hot Standby Engine - Tied to Orion NPM Versions
  • Orion Failover Engine - Latest Version: 6.7, Oldest Supported Version: 6.4

Server & Application Monitor (SAM)

  • Latest Version: 6.4
  • Oldest Supported Version: 6.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
6.1 March 15, 2017: End-of-Life (EoL) announcement - Customers on Server & Application Monitor version 6.1 should begin transitioning to the latest version of Server & Application Monitor. June 15, 2017: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Server and Application Monitor version 6.1 will no longer be actively supported by SolarWinds. June 15, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Server & Application Monitor version 6.1.
6.0 September 28, 2016 End-of-Life (EoL) announcement. Customers on Server & Application Monitor version 6.0 should begin transitioning to Server & Application Monitor version 6.4. December 28, 2016: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Server and Application Monitor version 6.0 will no longer be actively supported by SolarWinds. December 28, 2017: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Server & Application Monitor version 6.0.
5.5 February 24, 2015: End-of-Life (EoL) announcement – Customers on Server & Application Monitor version 5.5 or older should begin transitioning to Server & Application Monitor version 6.2. May 24, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Server & Application Monitor version 5.5 or older will no longer actively be supported by SolarWinds. May 24, 2016: End-of-Life– SolarWinds will no longer provide technical support for Server & Application Monitor version 5.5 or older.
5.2 March 17, 2014: End-of-Life (EoL) announcement– Customers on SolarWinds Server & Application Monitor version 5.2 or older should begin transitioning to Server & Application Monitor version 6.1. March 17, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Server & Application Monitor version 5.0 or older will no longer actively be supported by SolarWinds. March 17, 2014: End-of-Life– SolarWinds will no longer provide technical support for SolarWinds Server & Application Monitor version 5.0 or older.

Serv-U

  • Latest Version: 15.1.5
  • Oldest Supported Version: 14.1
Version EOL Announcements EOE Effective Dates EOL Effective Dates
12.1.0.8 August 20, 2013: End-of-Life (EoL) announcement– Customers on Serv-U v12.1.0.8 or older should begin transitioning to SolarWinds Serv-U v15. November 20, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Serv-U v12.1.0.8 or older will no longer actively be supported by SolarWinds. November 20, 2014: End-of-Life– SolarWinds will no longer provide technical support for Serv-U v12.1.0.8 or older.

Storage Resource Monitor Profiler Module and Storage Manager

  • Latest Version: 6.2.4
  • Oldest Supported Version: 6.1
Version

EOL ANNOUNCEMENTS

EOE EFFECTIVE DATES

EOL EFFECTIVE DATES

6.2 September 13, 2017: End-of-Life (EoL) announcement - Customers on Storage Manger and SRM Profiler Module version 6.2 or older should begin transitioning to Storage Resource Monitor Orion Module version 6.5. December 13, 2017: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Manager and SRM Profiler Module version 6.2 or older will no longer be actively supported by SolarWinds. September 13, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Manager and SRM Profiler Module version 6.2 or older.
6.1 March 15, 2017: End-of-Life (EoL) announcement - Customers on Storage Manger and SRM Profiler Module version 6.1.x or older should begin transitioning to Storage Resource Monitor Orion Module version 6.4. June 15, 2017: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Manager and SRM Profiler Module version 6.1.x or older will no longer be actively supported by SolarWinds. June 15, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Manager and SRM Profiler Module version 6.1.x or older.
6.0

June 7, 2016: End-of-Life (EoL) announcement – Customers on Storage Manager and SRM Profiler Module version 6.0 or older should begin transitioning to Storage Resource Monitor Orion Module version 6.3.

September 7, 2016: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Storage Manager version 6.0 or older will no longer actively be supported by SolarWinds.

September 7, 2017: End-of-Life– SolarWinds will no longer provide technical support for Storage Manager version 6.0 or older.

5.3.3

February 26, 2015: End-of-Life (EoL) announcement – Customers on Storage Manager version 5.3.3 or older should begin transitioning to Storage Manager version 6.0.

May 26, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Storage Manager version 5.3.3 or older will no longer actively be supported by SolarWinds.

May 26, 2016: End-of-Life– SolarWinds will no longer provide technical support for Storage Manager version 5.3.3 or older.

5.2.4

May 29, 2014 End-of-Life announcement (EOL) – Customers on SolarWinds Storage Manager Version 5.2.4 or older should begin transitioning to Storage Manager Version 5.7

September 1, 2014 End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Storage Manager Version 5.2.4 or older will no longer actively be supported by SolarWinds.

September 1, 2015 End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Storage Manager Version 5.2.4 or older.

 

Storage Resource Monitor Orion Module (SRM)

  • Latest Version: 6.5
  • Oldest Supported Version: 6.1
VERSION

EOL ANNOUNCEMENTS

EOE EFFECTIVE DATES

EOL EFFECTIVE DATES

6.2 September 13, 2017: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.2.x should begin transitioning to Storage Resource Monitor version 6.5 or newer. December 13, 2017: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.2.x or older will no longer be actively supported by SolarWinds. December 13, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.2.x or older
6.1 March 15, 2017: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.1.x should begin transitioning to Storage Resource Monitor version 6.4 or newer. June 15, 2017: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.1.x or older will no longer be actively supported by SolarWinds. June 15, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.1.x or older
6.0

June 7, 2016: End-of-Life (EoL) announcement – Customers on Storage Resource Monitor version 6.0 or older should begin transitioning to Storage Resource Monitor version 6.3.

September 7, 2016: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.0 or older will no longer actively be supported by SolarWinds.

September 7, 2017: End-of-Life– SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.0 or older.

 

SolarWinds SIM (TrigeoSIM)

  • SolarWinds SIM (Trigeo SIM) has reached End of Life. Customers are urged to transition to SolarWinds Log & Event Manager.

User Device Tracker (UDT)

  • Latest Version: 3.3
  • Oldest Supported Version: 3.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
2.5 September 09, 2014: End-of-Life (EoL) announcement – Customers on User Device Tracker version 2.5 or older should begin transitioning to User Device Tracker version 3.2. December 08, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for User Device Tracker version2.5 or older will no longer actively be supported by SolarWinds. December 08, 2015: End-of-Life– SolarWinds will no longer provide technical support for User Device Tracker version2.5 or older.
1.0.1 June 1, 2013: End-of-Life announcement (EOL) – Customers on SolarWinds UDT v1.0.1 or older should begin transitioning to SolarWinds UDT v3.0. September 1, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds UDT v1.0.1 or older will no longer actively be supported by SolarWinds. September 1, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds v1.0.1 or older.

Virtualization Manager (VMAN)

  • Latest Version: 8.0
  • Oldest Supported Version: 6.3
Version EOL Announcements EOE Effective Dates EOL Effective Dates
6.2 & 6.1 November 3, 2016: End-of-Life (EoL) announcement – Customers on VMAN version 6.2 or older should begin transitioning to VMAN version 7.0.

February 1, 2017: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for VMAN version 6.2 or older will no longer actively be supported by SolarWinds.

February 1, 2017: End-of-Life – SolarWinds will no longer provide technical support for VMAN version 6.2 or older.

6.0 February 26, 2015: End-of-Life (EoL) announcement – Customers on Virtualization Manager version 6.0 or older should begin transitioning to Virtualization Manager version 6.2. May 26, 2015: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for Virtualization Manager version 6.0 or older will no longer actively be supported by SolarWinds. May 26, 2016: End-of-Life– SolarWinds will no longer provide technical support for Virtualization Manager version 6.0 or older.
5.1 May 15, 2014 End-of-Life announcement (EOL) – Customers on SolarWinds Virtualization Manager Version 5.1 or older and all Acronis-branded versions of Virtualization Manager should begin transitioning to Virtualization Manager 6.1 September 1, 2014 End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Virtualization Manager Version 5.1 or older and all Acronis-branded versions will no longer actively be supported by SolarWinds. September 1, 2015 End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Virtualization Manager Version 5.1 or older and all Acronis-branded versions.
5.0 September 1, 2013: End-of-life announcement- Customers on SolarWinds Virtualization Manager Version 5.0 or older should begin transitioning to Virtualization Manager 6.0 December 1, 2013: End-of-engineering – Service releases, bug fixes, workaround, and service packs for SolarWinds Virtualization Manager Version 5.0 or older will no longer actively be supported by SolarWinds. December 1, 2014: End-of-life – SolarWinds will no longer provide technical support for SolarWinds Virtualization Manager Version 5.0 or older.

VoIP & Network Quality Manager (VNQM)

  • Latest Version: 4.4.1
  • Oldest Supported Version: 4.0
Version EOL Announcements EOE Effective Dates EOL Effective Dates
4.0.x March 15, 2017: End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager version 4.0.x of older should begin transitioning to the latest version of VoIP & Network Quality Manager. June 15, 2017: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager versions 4.0.x will no longer be supported by SolarWinds. June 15, 2018: End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager version 4.0.x.
3.5.1 August 26, 2014: End-of-Life (EoL) announcement – Customers on VoIP & Network Quality Manager version 3.5.1 or older should begin transitioning to VoIP & Network Quality Manager Version 4.2. November 26, 2014: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for VoIP & Network Quality Manager version 3.5.1 or older will no longer actively be supported by SolarWinds. November 26, 2015: End-of-Life– SolarWinds will no longer provide technical support for VoIP & Network Quality Manager version 3.5.1 or older.
3.5 August 16, 2012: End-of-Life announcement (EOL) – Customers on SolarWinds IP SLA Manager version 3.5 or older should begin transitioning to SolarWinds VoIP & Network Quality Manager v 4.0. November 16, 2012: End-of-Engineering (EOE) – Service releases, bug fixes, workaround, and service packs for SolarWinds IP SLA Manager version 3.5 or older will no longer actively be supported by SolarWinds. November 16, 2013: End-of-Life (EOL) – SolarWinds will no longer provide technical support for SolarWinds IP SLA Manager version 3.5.

Web Help Desk (WHD)

  • Latest Version: 12.5.1
  • Oldest Supported Version: 12.1
Version EOL Announcements EOE Effective Dates EOL Effective Dates
12.1

November 17, 2016: End-of-Life (EoL) Announcement - Customers on Web Help Desk version 12.1 or older should begin transitioning to Web Help Desk version 12.5 and above.

February 17, 2017: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for Web Help Desk version 12.1 or older will no longer actively be supported by SolarWinds.

February 17, 2018: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Web Help Desk version 12.1 or older.
10.2.0.27.1 May 21, 2013: End-of-Life announcement (EOL) – Customers on SolarWinds Web Help Desk v10.2.0.27.1 or older should begin transitioning to Web Help Desk v12. August 21, 2013: End-of-Engineering (EoE) – Service releases, bug fixes, workaround, and service packs for SolarWinds Web Help Desk v10.2.0.27.1 or older will no longer actively be supported by SolarWinds. August 21, 2014: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Web Help Desk v10.2.0.27.1 or older.

Web Performance Monitor (WPM)

  • Latest Version: 2.2.1
  • Oldest Supported Version: 1.5

 

Related Links

SolarWinds End of Life Policy

 

 

 

Last modified
19:35, 21 Sep 2017

Tags

Classifications

Public