Tools

Kiwi Cattools is not launching throwing a "lockdown prior to database change was not verified by service" error

This article will provide information on how to address "lock down prior to database change was not verified by service" error when launching Kiwi Cattools

First published date

9/14/2022 1:23 PM

Last published date

2/12/2025 4:30 AM

Overview

Issue sometimes happens after performing an upgrade of Kiwi Cattools.

cattools.PNG

 

Product section

Kiwi CatTools

Cause

Unknown

Resolution

1. Open Services.msc as administrator

2. Stop the Cattools service KCTserv.jpg
(Screenshot property of © 2021 Microsoft)

3. While Cattools service is stopped run Cattools manager

4. Once the Cattools manager is open, notice the interface is empty click on Interface > Panes > Restore to default layoutKCTpanes.jpg

5. After restoring the interface try to start the service again from Manage > Start the Cattools Service
KCTmge.jpg

6. Cattools should be working again moving forward.