Network Management
"exceptionMessage": "One or more errors occurred." error when using the search bar in the UDT user inventory in 2025.2
In UDT 2025.2, searching for a User in the UDT user Inventory search box fails with an error.
First published date
Last published date
Overview
In UDT 2025.2, you may experience an error when searching user inventory. The steps to replicate the error are:
- Add an Active Directory domain controller to UDT.
- Collect user log-on events.
- Go to User inventory.
- Search for User name or IP in search box.
"message": "An error has occurred.",
"exceptionMessage": "One or more errors occurred.",
"exceptionType": "System.AggregateException",
"stackTrace": " at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)\r\n at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout)\r\n at System.Threading.Tasks.Task.WaitAll(Task[] tasks, TimeSpan timeout)\r\n at SolarWinds.UDT.WebApi.Services.UserInventory.UserLegacyService.GetUsers(FilterDto filterDto)\r\n at lambda_method(Closure , Object , Object[] )\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_0.<GetExecutor>b__2(Object instance, Object[] methodParameters)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.Execute(Object instance, Object[] arguments)\r\n at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary2 arguments, CancellationToken cancellationToken)\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\\r\\n at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__171.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Tracing.ITraceWriterExtensions.<TraceBeginEndAsyncCore>d__171.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\\r\\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\\r\\n at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\\r\\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\\r\\n at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext()\\r\\n--- End of stack trace from previous location where exception was thrown ---\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\\r\\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\\r\\n at
Product section
Cause
This has been identified as a known issue in UDT 2025.2.
Resolution
This issue is addressed in UDT 2025.2.1. Consider upgrading your environment.