While configuring the SolarWinds site in EOC, admin ID is not accepted

This article provides information to enable pass-through authentication:
While configuring the SolarWinds site in EOC, if it is not accepting the admin ID.

By default, pass-through authentication is turned off. To ensure compatibility with pass-through authentication, SolarWinds recommends that you update your SolarWinds Platform remote instance to the most recent version.
The EOC user or group account must be associated with the credentials of an account that can access the SolarWinds site. The privileges granted to this remote instance account determine what site data the user or group members can access in EOC.

By default, pass-through authentication is turned off. To ensure compatibility with pass-through authentication, SolarWinds recommends that you update your SolarWinds Platform remote instance to the most recent version.
The EOC user or group account must be associated with the credentials of an account that can access the SolarWinds site. The privileges granted to this remote instance account determine what site data the user or group members can access in EOC.

To enable pass-through authentication:

1.From All Settings > User Accounts > Manage Accounts.

You do not need to specify account credentials; however, the account must exist on your remote SolarWinds site as well.

2.Go to Manage SolarWinds Sites, and.
3.If enabled for the remote site, the pass-through authentication option is preselected.

When you enable pass-through authentication, EOC maps the current user to the remote SolarWinds site. Upon a successful pairing, EOC queries data from the SolarWinds site according to the account's permission limitations.