Network Management

Which interface is associated with an Interfaces.Collector.Jobs log error

When view the Interfaces.Collector.Jobs log errors for Network Performance Monitor (NPM) 11 and later versions. There is a reference to entity IW: What does IW mean ?

First published date

11/8/2018 7:38 PM

Last published date

8/4/2020 2:32 PM

Overview

What does IW mean ?

Product section

Network Performance Monitor

Cause

Polling error reference when Interface data can not be found or written to db interface collection tables

Resolution

  • entityID is talking about the interface ID.
  • ie: Entity:IW:53935 is the interface ID in the Solarwinds Orion Interface Tables used to refer by a numeric (integer) indexed value any Nodes Interface. 
  • You may search the Interface Table for the ID and cross reference it to the Fullname column to get the Node name and Interface name used in the website.