Network Management

Where to adjust Telnet and SSH connection and prompt timeout in NCM

This article outlines where to adjust Telnet and SSH Connection and Prompt in the SolarWinds Platform web console.

First published date

11/29/2018 10:59 PM

Last published date

6/9/2025 3:40 PM

Overview

This article goes over how to change the Telnet/SSH Connection and Prompt timeout values, go to the SolarWinds Platform Web Console > Settings > All Settings > CLI Settings.
This can assist with devices that take longer to connect, prompt or echo commands.

Product section

Network Configuration Manager

Resolution

How to access the CLI Timeout values:

  1. Choose Settings > All Settings.
  2. Under Product Specific Settings, choose CLI Settings.