Network Management

Website performance issues in the Solarwinds Platform

This page deals with performance issues on the web and application when the website loads with a delay. Make sure your SolarWinds Platform Server meets the minimum hardware requirements.

First published date

10/22/2018 12:35 PM

Last published date

6/20/2025 9:09 PM

Overview

This page covers performance issues experienced on the web and application when the website loads with a delay.

Product section

Network Performance Monitor

Cause

This is because the SolarWinds Server does not meet the minimum system recommended hardware requirements.

Resolution

The following table lists minimum hardware requirements and recommendations for your SolarWinds server on physical computers, virtual computers, and cloud instances. Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

Note: SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retention or more frequent polling intervals.

Installing multiple SolarWinds Platform products on the same computer may change the requirements.
Hardware requirements are listed by deployment size, based on the SolarWinds NPM license levels.
CPU recommendations for XL deployments use the PassMark Score. To learn more, see Pass Mark Performance Test.

REQUIRE- MENTS	SMALL SL100, SL250, SL500	MEDIUM SL2000	LARGE SLX	XL (UP TO 400,000 MONITORED ELEMENTS. MONITORING OVER 12,000 ELEMENTS REQUIRES ADDITIONAL POLLING ENGINES.)
CPU	Quad core processor or better	Quad core processor or better	Quad core processor or better	CPUs with a total combined PassMark score of 7,000 or higher
CPU	Note: Do not enable Physical Address Extension (PAE).
Hard drive space	10 GB minimum 20 GB recommended	15 GB minimum 40 GB recommended	30 GB minimum 40 GB recommended	40 GB minimum 50 GB recommended Read/Write I/O performance of 800 IOPS
Hard drive space	Note: two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation. Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories.
Memory	6 GB minimum 8 GB recommended	8 GB minimum 16 GB recommended	16 GB minimum 32 GB recommended	16 GB minimum 32 GB recommended

Refer to this article for more information about Intel® Xeon® Processors.

Hardware requirements for earlier NPM versions

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.