Security Compliance

WMI providers failing

This article resolves an issue when pushing out the WMI providers ( 2.1.1.2005 ) causes workstations to stop connecting/patching.

First published date

10/15/2018 3:57 PM

Last published date

10/15/2018 3:57 PM

Overview

Pushing out the WMI providers ( 2.1.1.2005 ) causes workstations to stop connecting/patching.

Product section

Patch Manager

Cause

The WMI providers version does not match the version of Patch Manager your Primary Application Server is on.

Resolution

Upgrade the Primary Application server and all other Automation Servers to match the WMI providers that are pushed out. Download the Patch Manager Server and Upgrade tool found in your downloads on the Customer Portal.

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