Tools

WHD error: Custom Field <name> is not accessible by this object

This article provides information on the following error when uploading assets using a spreadsheet template: Custom Field <name of custom field> is not accessible by this object.

First published date

11/29/2018 4:43 AM

Last published date

2/25/2025 11:36 PM

Overview

This article provides information on the following error when uploading assets using a spreadsheet template:

Custom Field <name of custom field> is not accessible by this object.

Product section

Web Help Desk

Cause

The error is caused when the custom field identified in the error message is disabled in the Asset Types section.

Resolution

  1. Go to Setup > Assets.
  2. Select the Asset Type. 
  3. Click Custom Fields.
  4. Re-import the assets.