Tools

WHD 2026.2 Removed from Customer Portal

SolarWinds has removed Web Help Desk 2026.2 from the Customer Portal.

First published date

6/29/2026 4:50 PM

Last published date

6/29/2026 4:50 PM

Overview

To ensure the release meets the needs of our customers' environments and delivers the implementation experience they expect, WHD 2026.2 has been removed from the Customer Portal while additional quality work is completed.

Product section

Web Help Desk

Cause

Additional quality work is being completed for WHD 2026.2, and in the meantime, the release has been removed from the Customer Portal.

Resolution

Our engineering teams are focused on delivering Web Help Desk 2026.2.1 by mid-July.  

Please stay tuned for further updates, and if you need assistance in the meantime, submit a ticket to work directly with SolarWinds Support.