Network Management

Use Custom Properties when sending email alerts in SolarWinds Platform

This article provides information on using the Node Custom Properties when sending email alerts to certain locations or to the team responsible for the node or group.

First published date

10/18/2018 9:10 AM

Last published date

3/12/2026 7:21 PM

Overview

This article describes how to use the Node Custom Properties to populate the Email Recipients fields when sending email alerts. This is useful to send alert emails to the team responsible for the node or group alerting object.

Product section

Orion Platform

Resolution

  1. Create a custom property.

    a. Go to Settings > Manage Custom Properties.  
     
    b. Click Add Custom Property.

    c. Provide a Property Name.

    d. Leave the Assign value for "email" to selected Nodes. 

  2. Assign an email address to the Node/s.

    a. Go to Settings > Manage Nodes.
    b. Select the Node/s to be edited and click Edit Properties.
    image.png 

    c. Select the email box and assign an email address to the corresponding field.
        image.png 

    d. Click Submit to save the changes.

  3. Use the Custom Property Name under Alert Trigger Condition to send the email alert for each Node.

    a. Select the alert to be edited.
        Go to Webpage > Alerts > Manage Alerts and then select the alert to be edited. 

           

       b. Go to Edit Trigger Action > Send an Email/Page and add a Trigger Action - ${email}.
           
      c. Once the alert triggers, it will use the email address that was previously assigned to the Node.
                
 

More  variable examples can be used as below

E.g
${N=SwisEntity;M=CustomProperties.Email}   WORKS ALL THE TIME. Just change the (Email) based on the Custom Property name.

${N=SwisEntity;M=Application.Node.CustomProperties.email}

${N=SwisEntity;M=Node.CustomProperties.email}


Note: You can also preview the custom property variable syntax by clicking on the "Insert Variable" when editing the Alert "Send an Email" action, and searching for the custom property you want to use.