Tools

Uploading a technician profile photo results in error: upload failed in DRE

First published date

4/10/2019 4:16 PM

Last published date

4/10/2019 4:16 PM

Overview

Uploading a profile photo for a technician in SolarWinds Dameware Remote Everywhere's Admin Area results in Error: "Upload failed".

Product section

Dameware Remote Everywhere

Resolution

A Technician must be selected from the Technician's list before trying to upload the photo in the Identification tab. Otherwise, the software doesn't know which Technician to assign the photo to and returns the "Upload failed." error.

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