Network Management

Upgrade Active Diagnostics to the latest version in an offline environment

When you run SolarWinds Active Diagnostics, the tool creates an online connection and checks for the latest version. This article describes how to upgrade Active Diagnostics to the latest version without an Internet connection.

First published date

10/24/2018 10:57 PM

Last published date

6/23/2021 7:09 PM

Overview

When you run SolarWinds Active Diagnostics, the tool creates an online connection and checks for the latest version. This article describes how to upgrade Active Diagnostics offline to the latest version.

Product section

Orion Platform

Resolution

Log in to the SolarWinds server.
Navigate to:
C:\Program Files (x86)\SolarWinds\Orion\
Replace the ActiveDiagnostics directory with a copy from another environment that contains the latest version. This can be requested from Technical Support.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.