Applications Systems

Uninstall the VMware Events Add-on for VMAN

Follow the steps in this article to uninstall the VMware Events Add-on for VMAN and restore the original Orion syslog and trap services. Note: if you also have Log Analyzer installed, uninstalling the VMAN VMware Events Add-on will also uninstall Log Analyzer. If you wish to continue using Log Analyzer, you will need to re-install it.

First published date

2/13/2019 8:22 PM

Last published date

2/13/2019 8:22 PM

Overview

Because the VMware Events add-on for VMAN uses modified syslog and trap services from Orion Log Viewer/Log Analyzer, to fully uninstall the VMware Events add-on for VMAN, there are some extra steps you need to take to restore the original Orion syslog and trap services.

Follow the steps in this article to uninstall the VMware Events Add-on and restore the original Orion syslog and trap services.

Important: If you also have Log Analyzer installed, uninstalling the VMAN VMware Events Add-on will also uninstall Log Analyzer. If you wish to continue using Log Analyzer, you will need to re-install it.
 

Environment 

  • VMAN 8.4
  • VMware Events Add-on
  • Log Analyzer

Product section

Virtualization Manager

Resolution

There are two different resolutions depending on whether or not you have Log Analyzer installed on the same Orion server as VMAN.

    Uninstall the VMware Events Add-on (Log Analyzer is not also installed) and restore original syslog and trap services
    Uninstall the VMware Evens Add-on if you have Log Analyzer and want to continue using it
     

    Uninstall the VMware Events Add-on (Log Analyzer is not also installed) and restore original syslog and trap services

    Follow these steps if you do not have Log Analyzer installed.

    1. Log in to the Orion Web Console as an administrator and navigate to Advanced Configuration > Global. For example, http://localhost/Orion/Admin/AdvancedConfiguration/Global.aspx.
    2. Scroll down to the SolarWinds.Orion.Core.Common.Settings.LegacyServicesSettings section and clear the check boxes.

    1. In the Orion Service Manager, stop all services by clicking Shutdown Everything.
    2. In the Control Panel / Programs and Features:
    • Uninstall “VMware Events Add-on”
    • Uninstall “Basic Log Manager for Orion”
    • Uninstall “Orion SyslogTraps”
    1. Navigate to C:\Program Files (x86)\SolarWinds\Orion\Packaging\Repository, and then delete Orion.SyslogTraps.2.*.opkg.

    2. In the Orion database, execute the following SQL script:

    UPDATE [WebView]
SET [Url] = '/orion/netperfmon/syslog.aspx'
WHERE [Name] = 'syslog'
 
UPDATE [WebView]
SET [Url] = '/orion/netperfmon/traps.aspx'
WHERE [Name] = 'traps'
 
DELETE FROM [MenuItems] WHERE [Link] = '/ui/orionlog/logviewer/'
DELETE FROM [MenuBars] WHERE [MenuName] = 'LOGS_TabMenu'
DELETE FROM [ReportDefinitions] WHERE [Category] = 'Log Manager for Orion'

    1. Download and install the legacy version of syslog and traps. Select an installer based on the version of your Orion Platform.

    1. During the installation process, the Configuration Wizard appears to guide you through the remaining steps.

     

    Steps 1-8 apply to the main Orion server. Repeat steps 4-5 and 7-8 for all additional polling engines and additional websites.
     

    Uninstall the VMware Events Add-on if you have Log Analyzer and want to continue using it  

    Follow these steps if you have Log Analyzer installed.

    1. In the Orion Service Manager, stop all services by clicking Shutdown Everything.
    2. In the Control Panel / Programs and Features:
    • Uninstall “VMware Events Add-on”
    • Uninstall “Basic Log Manager for Orion”
    • Uninstall "Log Manager for Orion"
    1. Reinstall Log Analyzer