Security Compliance

Uninstall a package using Package Wizard Update Management

This article describes how to uninstall a package using the Patch Manager Package Wizard and Update Management.

First published date

10/22/2018 9:46 PM

Last published date

10/22/2018 9:46 PM

Overview

This article describes how to uninstall a package using the Patch Manager Package Wizard and Update Management.

Product section

Patch Manager

Resolution

  1. Go to Patch Manager Package Wizard > Advance > Options.
  2. Select Package can be uninstalled (NOTE: MSI and MSP only) to create a task and remove a package.
  3. Open Update Management to run the uninstall task.
  4. Select Uninstall from the drop-down menu. 
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Additional information 

  • This option will not work if SCCM is the only endpoint available access and if direct access to clients from Patch Manager is not available. SCCM is a Microsoft product and will only work from the Patch Manager Console but executed on the WSUS layer.
  • The MSP package for Adobe Reader DC conflicts with the uninstallation task from MSI specifications. For example, when you manually patch MSP on top of an existing version, it removes the uninstall option from the Windows Control Panel. Even if Patch Manager has access to the endpoint, it will not be able to force the uninstallation of the patch and recover the previous version. It uninstalls the product as a whole instead of only a particular update.