Network Management

Uninstall IPAM from a server shared with other modules

This article will show the steps on how to properly uninstall IPAM. For the IPAM evaluation version, step numbers 3 and 4 can be skipped.

First published date

10/26/2018 6:37 PM

Last published date

10/17/2022 10:51 PM

Overview

This article provides steps to uninstall IPAM from a SolarWinds server that is shared with other modules.

Product section

IP Address Manager

Cause

N/A

Resolution

Note: these steps are only valid for SolarWinds Orion Versions 2020.2.6 or Below. Do not uninstall IPAM if you are on 2022.x or later SolarWinds Platform.

Important: Create a full database backup (SQL server) for SolarWinds (© 2017 Microsoft, available at https://msdn.microsoft.com, obtained on January 11, 2017.) before performing the following steps. 

Note: Your SolarWinds server will experience downtime during this procedure.

  1. If your SolarWinds server is a VM server, do a snapshot for safety purposes.
  2. Connect to the remote desktop of the SolarWinds server using LOCAL ADMIN.
  3. Go to Start > Search > Orion License Manager.
  4. Select IP Address Manager and click Deactivate.
  5. Go to Start > Control Panel > Program and Features.
  6. Locate IP Address Manager,  right-click and select Uninstall. This will uninstall the program.
  7. The configuration wizard will display. Complete the wizard until the progress bar starts.
  8. Orion services will be automatically restarted and restore your other SolarWinds applications to a working state.

 

If you choose to remove the IPAM tables from the database as well (though this is not a requirement to removing the application from the server), then you can utilize the queries located here: Remove IPAM from the database