Network Management

Unable to view the worldwide map in the Orion Platform

Worldwide map can no longer be viewed on the Network Performance Monitor (NPM) Web Console when using a proxy server or whitelist.

First published date

11/5/2018 8:08 PM

Last published date

6/1/2023 3:08 PM

Overview

The worldwide map resource is no longer visible when viewing from the Orion Web Console.

Product section

Network Performance Monitor

Cause

This occurs when access is blocked to MapQuest (© 2016 MapQuest, Inc., available at  https://developer.mapquest.com, obtained on January 16, 2017).

Resolution

Make an exception in your firewall or proxy rules for MapQuest and add the following sites and IP addresses to your whitelist: