Applications Systems

Unable to validate VMware vCenter credentials

VMware vCenter 5.5 credentials cannot be validated. A hotfix must be applied.

First published date

10/12/2018 7:05 PM

Last published date

10/12/2018 7:05 PM

Overview

VMware vCenter 5.5 credentials cannot be validated.

Product section

Virtualization Manager

Cause

This issue may occur if you use Windows Server 2003 as your SolarWinds server. Windows Server 2003 utilizes ciphers which are not supported by VMware vCenter 5.5.

Resolution

To add support for the cipher suites necessary for connecting to VMware vCenter 5.5, apply the following hotfix to your server: http://support.microsoft.com/kb/948963 (© Microsoft 2019, available at https://www.microsoft.com/en-us/, obtained on January 17, 2019).

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.