Security Compliance

Unable to log in to the SEM Console using HTTPS

The user is unable to log in to the Security Event Manager (SEM) console using HTTPS. The login window shows that it is processing the action, but is inactive.

First published date

11/29/2018 10:37 PM

Last published date

11/29/2018 10:37 PM

Overview

The user is unable to log in to the Security Event Manager (formerly Log & Event Manager) console using HTTPS. The login window shows that it is processing the action, but is inactive.

Product section

Security Event Manager

Resolution

Verify that you are using the full SEM web address when accessing the web console:

http://<ip or hostname>:8080/lem/ for non-secure access
https://<ip or hostname>:8443/lem/ for secure access

Note: When using IE 11, you can view Web console takes a long time to log in when using Internet Explorer 11 or Microsoft Edge to avoid a slow loading period.

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