Network Management

Unable to find Interfaces when using Windows Management Instrument (WMI) for discovery

This article provides brief information and steps to resolve the issue when Interfaces are not found after completing a WMI-based scheduled discovery. Only nodes and volumes are discovered and available for import.

First published date

11/1/2018 6:56 PM

Last published date

12/29/2020 9:43 PM

Overview

Product section

Orion Platform

Cause

The issue is caused by the differences in the way a scheduled Network Sonar Discovery may process WMI interfaces. These interfaces are not be available for import after completing a scheduled WMI-based discovery. It is also important to know that you will need SAM license in order to monitor WMI interfaces

Resolution

Note: Allow the scheduled WMI-based discovery to complete.

1. Click Start > All Programs > Configuration and Auto-Discovery > Network Discovery.

2. Click Discover My Network.

3. Select the WMI discovery profile that returned incomplete results, and then click Import All Results.

4. Complete the discovery results import.

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