Network Management

Unable to edit IP Address in some subnets after upgrading to SolarWinds Platform 2025.2

This article provides information about an issue when trying to edit an IP address with IPAM. The page does not properly display any data, and you cannot make any edits or changes. This occurs after upgrading to SolarWinds Platform 2025.2.

First published date

7/6/2025 11:15 AM

Last published date

5/20/2026 2:27 PM

Overview

After upgrading to SolarWinds Platform 2025.2, when attempting to edit an IP address within a subnet, the pop-up may not load fully:

 

Product section

IP Address Manager

Cause

This issue occurs because the selected subnet has a DNSZoneID assigned within the IPAM_Group table but the DNSZoneID does not exist in the IPAM_DnsZoneDetails table

In the legacy UI, the error was ignored, and the edit IP dialog was shown.

 

Resolution

Important! Please make a database backup first, prior to making any changes

To resolve this issue, please upgrade to SolarWinds Platform 2025.4 and above.  If an upgrade is not possible, please use the following workaround to reset these subnets

  1. Connect to the SolarWinds Platform server.
  2. Open Database Manager from the SolarWinds Platform of the start menu.
  3. Select Add Orion Server and expand the SQL Server and SolarWinds Platform database in bold.
  4. Navigate to and double-click the IPAM_Group table.
  5. Find the subnet with the issue and take note of its DnsZoneId x
  6. Run the below query inserting a number to reflect the DnsZoneId 
-- Scripts are not supported under any SolarWinds support program or service.
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-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
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-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

UPDATE IPAM_Group SET DnsZoneId=NULL WHERE DnsZoneId= x AND GroupType=8