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Unable to connect with Mini Remote Control to a computer that uses Windows Firewall

The Windows Firewall blocks the Dameware Mini Remote Control agent from connecting to a remote machine. This article shows how to configure the Windows Firewall to allow a connection.

First published date

10/11/2018 12:06 PM

Last published date

12/9/2019 2:35 PM

Overview

The Windows Firewall blocks the Dameware Mini Remote Control agent from connecting to a remote machine. This article explains how to configure the Windows Firewall to allow a connection.

Product section

Dameware Remote Support & Mini Remote Control

Cause

The Windows Firewall was configured to block the Dameware Agent.

Resolution

Open Windows Firewall.
Click Allow an app or feature through Windows Firewall.
Select Dameware Mini Remote Control Service.
Check the box for (Domain, Private and Public).
Click OK.

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