Network Management

Unable to connect to a target machine through WMI in Orion

This article overviews what may be the issue if you are not able to connect to a node through WMI, and also get an error when testing through WBEMTEST.

First published date

10/17/2018 10:27 AM

Last published date

11/7/2022 7:23 AM

Overview

This article addresses the issue where you are unable to connect to a node through WMI and get an error when testing through WBEMTEST.

Product section

Orion Platform

Cause

This occurs when the WMI repository is inconsistent.

Resolution

Open an elevated command prompt on the target machine you want to monitor.
Verify that the WMI repository is not corrupt by running the following command:
winmgmt /verifyrepository
If the command results in an inconsistent repository, perform the following
1. Shut down Windows Management Instrumentation.
2. Run the following command to rebuild the WMI repository
  winmgmt /salvagerepository
3. Restart the WMI-related services.
4. Check if you can now connect to the target node in Orion.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.