Network Management
Unable to add wireless heat map poller to Cisco WLC
This article describes an issue where a wireless heat map poller cannot be added to one of Cisco 5500 Series WLCs having the same firmware. The wireless controller is displayed as X Not a match and cannot be assigned.
First published date
Last published date
Overview
This article describes an issue where a wireless heat map poller cannot be added to one of Cisco 5500 Series WLCs having the same firmware.
The wireless controller is displayed as X Not a match and cannot be assigned as shown in the following screenshot:
For reference, see Wireless OIDs polled in NPM
Product section
Cause
This issue is caused by a missing OID - 1.3.6.1.4.1.14179.2.2.17.1. This OID is required by the wireless controller so that the wireless heat map poller can be assigned.
Resolution
Contact your vendor and advise that this device OID is required to resolve the issue.
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