Applications Systems

Unable to access server WMI using a local administrator account

You are unable to access server WMI with a local administrator account.

First published date

10/10/2018 1:30 PM

Last published date

9/22/2022 1:51 PM

Overview

You are unable to access server WMI with a local administrator account.

Product section

Server Application Monitor

Cause

The remote User Account Control (UAC) is enabled when monitoring a node that is in a workgroup (non-domain).

If you are monitoring a node that is in a workgroup (non-domain), you need to disable remote User Account Control (UAC). Disabling remote user account control does not disable local UAC functionality.

Resolution

Do the following steps to disable the remote UAC for a workgroup computer:

Note: Disabling the remote UAC does not disable the local UAC functionality.

  1. Using an administrator account, logon the computer you want to monitor.
  2. Navigate to Start > Accessories > Command Prompt.
  3. Type regedit.
  4. Expand the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
  5. Locate or create a DWORD entry named LocalAccountTokenFilterPolicy and provide a DWORD value of 1.
    Note:To re-enable remote UAC, change this value to 0.