Unable to access Kiwi Syslog NG from remote machine

11/9/2023 8:00 PM

11/5/2025 10:57 PM

Users are able to access the Kiwi Syslog NG (KSS NG) web console remotely from another machine if both devices have connectivity. To access Syslog NG remotely, open a browser (HTML5 compliant, i.e. Chrome, Firefox, Edge, etc.) and in the URL type HTTPS://<IP_ADDRESS>:<PORT> (e.g. https://127.0.0.1:1234). By default, the script in the installer package will configure Syslog NG to use TCP port 5000 (e.g. https://127.0.0.1:5000).

Kiwi Syslog Server

Users will be unable to access the Syslog NG web console if the appropriate port is not opened in the Kiwi Syslog host's firewall or is not accessible due to a lack of connectivity to the server

Users should be able to access Syslog NG by opening their browser and typing the address HTTPS://<IP_ADDRESS>:PORT (replace the <IP_ADDRESS> with the IP address of the syslog host and <PORT> with the TCP port number used by the Kiwi application, by default it is TCP 5000). Please note as of Kiwi Syslog NG v1.0 the installer package script does not automatically create a firewall exception rule to allow inbound traffic to the application over that port. The server administrator should create a firewall rule to allow inbound traffic on that port, this can be done using the below steps (NOTE - these steps only apply to Windows OS, server admins are responsible for configuring ports):

1. Start Menu > Search > type WIndows Defender Firewall with Advanced Security
2. Click Inbound Rules, click New Rule in the Actions window.
3. Click Rule Type of Port, click Next.
4. On the Protocol and Ports page click TCP.
5. Select Specific Local Ports and type a value of 5000.
6. On the Action page click Allow the connection.
7. On the Profile page click the appropriate options for your environment
8. On the Name page enter a name
9. Click Finish and restart the computer.