Network Management

Unable to Configure Billing (FTP/SFTP) Server showing Connection Error - Please Check the FTP / SFTP Parameters

This article shows how to quickly isolate and resolve an issue with unable to configure a Billing (FTP/SFTP) Server showing Connection Error - Please Check the FTP / SFTP Parameters

First published date

2/26/2021 2:46 AM

Last published date

4/22/2021 10:25 PM

Overview

Configuring a Billing (FTP/SFTP) Server showing Connection Error - Please Check the FTP / SFTP Parameters similar below:

Product section

VoIP & Network Quality Manager

Cause

FTP/SFTP Credentials is not yet created in the FTP/SFTP Tool
There are multiple FTP/SFTP Server Tool installed on the FTP/SFTP Server

Resolution

Create an FTP/SFTP User and Password
Make sure only one FTP/SFTP Server Tool being used on the FTP/SFTP Server

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