Network Management

Unable to Add Node to VNQM - IP SLA Not Detected

How to resolve the error : ERROR: IP SLA Not Detected, when adding a node to VNQM:

First published date

10/22/2018 9:25 PM

Last published date

10/6/2022 6:57 PM

Overview

The following error is received when adding a node to VNQM:
ERROR: IP SLA Not Detected

Product section

VoIP & Network Quality Manager

Cause

This can be caused by the following:

  • Router does not support IP SLA.
  • Router does not support the required OIDs.
  • VNQM polls the following OID to determine if a node is IP SLA-capable:

    1.3.6.1.4.1.9.9.42.1.1.1.0

    If there is no response from this OID, then the node is not IP SLA-capable.

Resolution

This is a device issue. A possible solution may be a firmware upgrade but this will have to be confirmed by Cisco.