Network Management

Configure an alert action to repeat until acknowledged or resolved

This article provides steps to configure an alert to repeat an Action such as "Send an Email or Page" every X minutes until the issue is resolved or acknowledged.

First published date

10/22/2018 3:20 PM

Last published date

1/17/2023 3:32 PM

Overview

When configuring alerts in the web console, you may need to repeat an action while the alert is active to remind your team of critical issues that require immediate attention.

This article makes use of the "Repeat this action every X minutes until the alert is acknowledged" option available for most alert actions to enable this feature

Product section

Network Performance Monitor

Resolution

1. Log in to the Orion Web Console.

2. Click Settings > Manage Alerts.
3. Edit the Alert to be repeated.
4. Go to the Trigger Actions tab.
5. Edit the Send an Email Action.
6. Expand Execution Settings from the dialog box that opens.
7. Select "Repeat this action every X minutes until the alert is acknowledged". 
8. Enter a suitable value for how frequently you would like the alert to be triggered.

9. Save your changes.