Network Management

Toolset_BusinessLayerPlugin_tracelog.svclog file size is rapidly increasing in the SolarWinds Platform

The article covers how to resolve the issue with Toolset_BusinessLayerPlugin_tracelog.svclog file rapidly increasing in size.

First published date

5/7/2019 8:51 PM

Last published date

10/24/2025 9:33 PM

Overview

The Toolset_BusinessLayerPlugin_tracelog.svclog is a log file for the toolset for web used for troubleshooting is rapidly increasing in size and this behavior needs to be stopped.

Product section

Orion Platform

Cause

  • Toolset trace log is turned ON

Resolution

NOTE: Make sure to save a copy of the original SolarWinds.Toolset.BusinessLayer.dll.config file to your local drive as a backup file, in case you need to roll it back later.
 
SolarWinds strongly recommends that you only edit the SolarWinds.Toolset.BusinessLayer.dll.config file as instructed. Any additional modifications may result in system performance issues or may create an error state.

  1. Stop the SolarWinds Orion module engine service
  2. Open a notepad as an admin
  3. For Non-HCO Environment:
    • Open "C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.Toolset.BusinessLayer.dll.config"
  4. For HCO Environment:
    • Open "C:\Program Files (x86)\SolarWinds\Orion\Toolset\SolarWinds.Toolset.BusinessLayer.dll.config"
  5. Find the "<system.diagnostics>" line such as the example below:
  6. Ensure the "switchValue" field is set "Off" 
    from:
    
    <source name="System.ServiceModel" switchValue="Off,ActivityTracing" propagateActivity="true">
     
    change it to:
     
    <source name="System.ServiceModel" switchValue="Off"> 
  7. Save the config file and close notepad
  8. Open PowerShell as administrator and run the command below
    ## Scripts are not supported under any SolarWinds support program or service. 
    ## Scripts are provided AS IS without warranty of any kind. SolarWinds further 
    ## disclaims all warranties including, without limitation, any implied warranties 
    ## of merchantability or of fitness for a particular purpose. The risk arising 
    ## out of the use or performance of the scripts and documentation stays with you. 
    ## In no event shall SolarWinds or anyone else involved in the creation, 
    ## production, or delivery of the scripts be liable for any damages whatsoever 
    ## (including, without limitation, damages for loss of business profits, business 
    ## interruption, loss of business information, or other pecuniary loss) arising 
    ## out of the use of or inability to use the scripts or documentation. 
    
    clear-content "C:Temp\Toolset_BusinessLayerPlugin_tracelog.svclog"
  9. Start the SolarWinds Orion module engine service and that log should stay at 0KB