Applications Systems

Third-party software required to monitor Hardware Health and collect Asset Inventory information in SAM

To support the Hardware Health monitoring and Asset Inventory features in SolarWinds SAM, make sure nodes meet requirements, install agent software from hardware vendors of supported devices, and run Discovery to detect agent software and enable polling automatically.

First published date

11/20/2018 5:28 PM

Last published date

4/9/2025 6:45 PM

Overview

As described in the Manage Asset Inventory in SAM, Asset Inventory data collection is automatically enabled during Discovery for nodes that meet requirements and host third-party agent software from hardware vendors. You can also enable it for individual nodes.  Asset Inventory polling occurs once daily by default, but you can configure the interval to suit your needs.

When Asset Inventory polling is enabled for a node, Hardware Health monitoring is also enabled, although either feature can be used independently.

This article provides links where you download third-party agent software for the following devices: 

  • Dell PowerEdge™
  • Dell M1000e Blade Enclosure
  • HP C7000 and HP C3000 Blade Systems
  • HP ProLiant™
  • IBM X-Series™
  • VMware hosts
Note: To monitor Cisco UCS devices. see Monitor Cisco UCS devices in the Orion Platform. You can also monitor Hardware Health for Nutanix clusters.

Product section

Server Application Monitor

Resolution

Download agent software from the following links and install it on the target machine.

HP

HP/VMware

Dell/VMWare

VMware

IBM

After logging into the IBM website with a licensed account, you'll see two System X options. Click the Remote link to download an executable installer for manual deployment. Click the Manual link to download a package that can be deployed via the Agent Deployment wizard. Complete the signup process, if prompted. When the Downloads page appears, select IBM Systems Director 6.3.x Agents for Manual Deployment on System X.


In addition to Asset Inventory data, SAM can monitor the warranty status of your physical servers by periodically checking the status of each server's warranty against the following Dell, HP, and IBM warranty validation servers.  

Note: Dell controls when and how often warranty information can be polled for a given host, based on how soon the server is due to expire. Dell OpenManage and SAM work together to gather warrant data from https://api.dell.com/support/assetinfo/v4/getassetwarranty/; you cannot access that link directory in a web browser.

To display warranty data in SAM, click My Dashboards > Applications > SAM Summary and scroll down to the Server Warranty Summary widget, as shown here. 

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