Network Management

There is a sudden problem with your licensing system. Contact SolarWinds technical support

Unable to activate your license because your License Manager was corrupted. If you open your Solarwinds License Manager, the following error is seen: There is a sudden problem with your licensing system. Contact SolarWinds technical support.

First published date

10/18/2018 7:17 AM

Last published date

12/20/2021 8:10 AM

Overview

Unable to activate a license because License Manager was corrupted and following error message is displayed:

There is a sudden problem with your licensing system. Contact SolarWinds technical support.

Product section

Network Performance Monitor

Resolution

If the license is activated, request to have it reset or deactivated.
Uninstall License Manager.
Download License Manager directly from the web because the .exe installer file on your server is corrupted.
Reinstall SolarWinds License Manager.
Have the license activated again.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.