Network Management

"There is a problem with this website's security certificate" error on Orion web console

The article discusses the "There is a problem with this website's security certificate" error when accessing the Orion Web Console.

First published date

11/1/2019 5:39 PM

Last published date

9/2/2021 12:14 PM

Overview

There is a problem with this website's security certificate error when accessing the Orion Web Console. There's no option to "Continue to this Website (not recommended)" available. There's a possibility that you will be able to access the website on other computers or servers. Check out the screenshot below:

Product section

Network Performance Monitor

Cause

There's a certificate issue on the Website, and the option on the Web Browser is enabled, causing the site to be inaccessible.

Resolution

Resolution 1:

Fix the certificate errors or make sure that the certificate is valid. You might want to check the article Troubleshoot issues with the Orion Web Console's SSL certificate.

Resolution 2:

If you're using Internet Explorer:

Go to Internet Options
Go to Advanced Tab
Look for "Check for server certificate revocation*
Make sure that the checkbox is unchecked, hit Apply/Ok.

Resolution 3:

Need to correctly import custom certificate from CA. Here's a reference link:
Add and Assign an SSL Certificate for the Orion Web Console

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