Network Management

The status of VM Host is not updating

The VM node/host is not updating its status on the Orion Virtualization Summary page even after clicking poll now.

First published date

10/17/2018 7:51 AM

Last published date

8/29/2022 3:20 PM

Overview

The VM node/host is not updating its status on the Orion Virtualization Summary page even after clicking poll now.

Product section

Network Performance Monitor

Resolution

  1. To resolve the issue, unmanaged and re-managed the node/vm host:
    1. Go to settings > Manage nodes.
    2. Group Vendor and select VMware/ESX, whatever is the applicable grouping.
    3. Select the target node and click Unmanage.
    4. Refresh the page.
    5. Re-add the node.
    6. Go to Virtualization Summary, and select the node/VM host.
    7. Click Poll Now.
      Note: You must wait for about 3 to 5 mins to receive polling statistics from the Orion webpage.
  2. If problem persist, re-move and re-add the VM host.
    Warning: Be careful when you do this since you will lost all the historical information on the target VM host when you delete it.