Network Management

The login is from an untrusted domain and cannot be used with Integrated authentication

Running Configuration Wizard (CW) on the Main Polling Engine (MPE) other Additional Polling Engines (APEs) completed. Adding another APE on a different domain, the Configuration Wizard fails with the message: Database configuration failed: Exception while configuring plugin VimCloudMonitoring component VIMCloudMonitoring Database. Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication. Error while configuring component Orion.ConfigurePluginDatabaseComponents.

First published date

11/11/2021 10:05 PM

Last published date

1/9/2026 6:23 PM

Overview

Configuration Wizard fails with error:

Services configuration failed:
• Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication.
• Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication.
• Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication.
• Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication.
• Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication.
• Error while configuring component Orion.UpdateResourceTable.
• Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication

Configuration Wizard logs (C\ProgramData\SolarWinds\Logs\Orion):
===================
DEBUG OrionConfiguration - Built Connection String: data source=<redacted_host>;initial catalog=SolarWindsOrion;integrated security=True;persist security info=False;max pool size=1000;connect timeout=20;load balance timeout=120;packet size=4096;application name=ConfigurationWizard@ConfigurationWizard;workstation id=CAMPICTX01
...
...
TaskAdapter - Error running task Orion.ConfigurePluginDatabaseComponents Configuring database components for plugins
SolarWinds.ConfigurationWizard.Common.ConfigurationException: Error while configuring component Orion.ConfigurePluginDatabaseComponents. ---> SolarWinds.ConfigurationWizard.Plugin.Orion.ConfigurePluginComponents+ComponentConfigurationException: Aborting configuration ---> System.Data.SqlClient.SqlException: Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication.
===================

Product section

Orion Platform

Cause

Trust concerns between the domains.

Resolution

• Establish trusts between domains.

Workaround 1: If unable to establish domains trusts

• Set IntegratedSecurity=false on the SQL server (unable to find a good reference for the procedures for this). Consult your SQL server Admin.

Workaround 2: If unable to establish domains trusts

• Use a SQL local account instead of a domain or windows account (to bypass domain trust check)

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